Medical Virtual Assistant | Night Shift

My Sahay Global (MSGI) Inc.; Parañaque; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible hybrid or onsite work setup

Opportunities for career growth

Supportive work environment

Job summary

A healthcare BPO company in Metro Manila is seeking a dedicated Medical Virtual Assistant to join their team. This role involves managing patient records, scheduling appointments, and handling insurance verifications in a hybrid or onsite work environment. Candidates should have experience in healthcare BPO operations and strong communication skills. The position offers a competitive salary, career growth opportunities, and a supportive workspace.

Qualifications

• Experience in prior authorization, scheduling, claims, and insurance verification.
• Strong understanding of healthcare procedures.
• Ability to communicate effectively in writing and verbally.
• Detail-oriented with strong organizational skills.
• Ability to work independently and in a team.

Responsibilities

• Manage patient medical records accurately.
• Schedule appointments and coordinate patient care.
• Handle authorizations with insurance providers.
• Verify insurance eligibility and benefits.
• Assist with claims processing.
• Ensure compliance with healthcare regulations.
• Communicate with patients, providers, and insurers.
• Support daily medical office workflows.

Skills

Experience in BPO healthcare operations

Strong understanding of medical terminology

Excellent communication skills

Detail-oriented

Strong organizational skills

Communication skills

Job description

Job Description

Insurance Health & Wellness

HMO

Join our healthcare team as a Medical Virtual Assistant! We are seeking dedicated individuals with experience in healthcare BPO operations, including prior authorization, scheduling patient appointments, and handling claims/insurance verification. This role offers both hybrid and onsite opportunities in Pasay City NIGHT SHIFT

Key Responsibilities

• Manage and maintain accurate patient medical records
• Schedule patient appointments and coordinate care
• Handle prior authorizations with insurance providers
• Perform insurance eligibility and benefits verification
• Support claims processing and follow-ups
• Ensure accurate use of medical terminology and compliance with healthcare regulations
• Communicate effectively with patients, healthcare providers, and insurance companies
• Support daily medical office workflows and operations

Qualifications

• Experience in a BPO healthcare account (prior authorization, scheduling appointments, handling claims, and insurance verification)
• Strong understanding of medical terminology and healthcare procedures
• Excellent communication skills (both written and verbal)
• Detail-oriented with strong organizational skills
• Ability to work both independently and as part of a team

What We Offer

• Competitive salary and benefits
• Flexible hybrid or onsite work setup
• Opportunities for career growth and development
• Supportive and professional work environment