Medical Virtual Assistant

Dynamic Talent Solutions; Makati; On-site; PHP 223,000 - 424,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Vacation Leave

Job summary

A staffing solutions company is looking for a Medical Virtual Assistant to manage scheduling, insurance verification, and patient communications. Candidates should be college graduates of a medical course, with or without experience. Excellent communication skills in both oral and written forms are essential. This full-time position is based on-site in Makati with night shift schedules. The role includes handling patient inquiries, confirming appointments, and processing mail efficiently. Health and wellness benefits are included.

Qualifications

• Graduate of any medical allied course required.
• No prior experience needed but encouraged.
• Strong communication skills in both oral and written formats.

Responsibilities

• Ensure pre-exam verification of insurance eligibility.
• Manage appointment scheduling and patient inquiries.
• Process mail and oversee follow-up tasks.
• Managing the phones: answering patient inquiries, scheduling, taking histories, confirming appointments, and transferring calls.
• Processing mail by posting to the EHR and ensuring proper follow-up.

Skills

Excellent Communications skills (Both Oral and written)

Ability to handle patient inquiries

Scheduling and calendar management

Verbal/written correspondence

Education

College Graduate of any Medical allied course

Tools

EHR system

Job description

On-site - Makati No Exp Required Bachelor Full-time

Job Description

The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, and dealing with correspondences of the Clinic.

• Pre-exam verification of insurance eligibility, benefits and coverage
• Submitting claims, responding to claim denials, and resolving EOB issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre‑exam histories, confirming appointments, and transferring calls to your other staff
• Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Professional Development

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Location: BGC, Taguig

Schedule: Night Shift

• College Graduate of any Medical allied course
• With or without working experience
• Excellent Communications skills (Both Oral and written)
• Amenable to work ON SITE