Medical Records Retrieval Specialist - HIPAA & Notary

Peak Outsourcing; Lapu-Lapu; On-site; PHP 201,000 - 290,000; Full time

Job summary

Peak Outsourcing in the Philippines is seeking a Medical Records Specialist to review HIPAA authorizations, manage requests for records across medical, billing, radiology, and insurance domains, and coordinate notary services when needed. You will ensure accuracy, proper redaction, and timely delivery by fax, email, portal, or courier.

The role requires at least 6 months of call center experience, excellent time management, and clear written communication.

Qualifications

• At Least 6 months experience in call center.
• Time management and organizational skills for completing tasks within given deadlines.
• Clear and concise written communication skills.
• Medical and record retrieval background is a plus.
• Good analytical skills.

Responsibilities

• Outbound calls to medical facilities to retrieve patient records.
• End-to-end process of collecting records and related documents for cases.
• Review HIPAA, subpoena process, and Medical Records Fees.
• Send records requests and authorization to facilities.
• Redact patient information on records.
• Research medical facility information.
• Set up notary service when needed.
• Perform Auth Annotation

Job description

Peak Outsourcing in the Philippines is seeking a Medical Records Specialist to review HIPAA authorizations, manage requests for records across medical, billing, radiology, and insurance domains, and coordinate notary services when needed. You will ensure accuracy, proper redaction, and timely delivery by fax, email, portal, or courier.

The role requires at least 6 months of call center experience, excellent time management, and clear written communication.