HIPAA-Savvy Medical Records Specialist (Outbound)

Awesome OS, Inc.; Davao del Sur; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Awesome CX by Transcom is seeking a Medical Records Specialist for our Davao site, focused on securing all medical and treatment records to complete the collection phase of a case file. You will act as the final quality checkpoint before handing files off to demands or litigation teams.

The role emphasizes accuracy, organized recordkeeping, and HIPAA compliance, with responsibilities spanning intake record retrieval, status tracking, and proactive communication with hospitals and ambulance

Qualifikationen

• 1+ years in medical records, billing, or insurance
• Strong understanding of medical terminology
• Extensive Experience in Outbound calling
• Experience in requesting and tracking records from hospitals and large systems
• Persistent and process-driven

Aufgaben

• Request and retrieve intake records from ambulance services and hospitals
• Retrieve prior medical records relevant to the case
• Track request status and perform timely follow-ups
• Communicate with healthcare providers to resolve delays
• Maintain organized, chronological record files
• Ensure compliance with HIPAA and documentation standards

Kenntnisse

Outbound calling

Medical terminology

Medical records

Jobbeschreibung

Awesome CX by Transcom is seeking a Medical Records Specialist for our Davao site, focused on securing all medical and treatment records to complete the collection phase of a case file. You will act as the final quality checkpoint before handing files off to demands or litigation teams.

The role emphasizes accuracy, organized recordkeeping, and HIPAA compliance, with responsibilities spanning intake record retrieval, status tracking, and proactive communication with hospitals and ambulance