Mandarin Admin Service Desk: On-site BPO Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government mandated benefits

Work-on-site allowance

Extensive HMO coverage for you andyour

Dependents

Non-Taxable Allowance on top of your 1

Basic Salary

Excellent Program Incentives based on

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Job summary

J-K Netwok Services in Alabang, Muntinlupa, is looking for a Mandarin Admin Service Desk professional for an on-site role with a shifting schedule and a monthly salary of PHP 117,000. The role targets Mandarin and English speakers with a background in customer service.

Responsibilities include assisting restaurant managers with system navigation, updating menus and inventory, and supporting crew with receipt printing issues and payment inquiries.

Qualifications

• Open to Filipinos who can speak Mandarin and English.
• Undergraduates and degree holders of any course are eligible.
• Experience in customer service is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on updating menus, prices, and inventory.
• Assist crew when devices are not printing receipts.
• Guide Restaurant managers when the schedule tracker is not updating.
• Answer inquiries about paper jams or devices not powering on.
• Provide crew and waiters with answers when credit card transactions fail.

Skills

Mandarin language

English language

Customer service

Education

Any course degree or undergraduate

Job description

J-K Netwok Services in Alabang, Muntinlupa, is looking for a Mandarin Admin Service Desk professional for an on-site role with a shifting schedule and a monthly salary of PHP 117,000. The role targets Mandarin and English speakers with a background in customer service.

Responsibilities include assisting restaurant managers with system navigation, updating menus and inventory, and supporting crew with receipt printing issues and payment inquiries.