Mandarin Service Desk Coordinator — On-site BPO Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you andyour

Non-Taxable Allowance on top of your 2

Job summary

J-K Netwok Services is hiring for a Mandarin Service Desk Coordinator in Alabang, Muntinlupa. This on-site role supports restaurant managers with system navigation, menu updates, pricing, and inventory, while assisting crew with device or receipt issues.

The position requires Mandarin and English proficiency, with open eligibility for undergraduates or degree holders. A shifting schedule and strong customer service mindset are preferred.

Qualifications

• Mandarin and English fluency required.
• Undergraduate or degree holder in any course.

Responsibilities

• Assist Restaurant Managers on system navigation.
• Guide menu updates, prices and inventory.
• Assist crew when receipts fail printing.
• Guide schedule tracker when not updating.
• Answer inquiries about paper jams or power issues.
• Assist with credit card transaction issues.

Skills

Mandarin language

English language

Customer service

Education

Undergraduate

Bachelor’s degree (any course)

Job description

J-K Netwok Services is hiring for a Mandarin Service Desk Coordinator in Alabang, Muntinlupa. This on-site role supports restaurant managers with system navigation, menu updates, pricing, and inventory, while assisting crew with device or receipt issues.

The position requires Mandarin and English proficiency, with open eligibility for undergraduates or degree holders. A shifting schedule and strong customer service mindset are preferred.