Mandarin Operations Analyst

J-K Netwok Services; Muntinlupa; Hybrid; PHP 558,000 - 670,000; Full time

Benefits offered by this job

Work equipment provided

13th and 14th month pay

HMO + Dependents

Medicine Allowance

Retirement Fund

Daily meal allowances

Vacation and sick leave

Government-mandated benefits

Job summary

J-K Netwok Services in Alabang, Muntinlupa is seeking a Mandarin Operations Analyst to join our professional consultancy team. The role involves collecting, organizing, and analyzing data from Chinese-language sources and internal systems, while ensuring materials meet international standards.

You will handle client invoices and certification documentation after decisions are approved, and you will coordinate daily admin tasks, resources, and marketing materials to support smooth operations.

Qualifications

• Proficiency in English and Mandarin required.
• HSK or TOCFL certification an advantage.
• Bachelor's degree in any field acceptable.

Responsibilities

• Gather, extract, clean, and organize data from Chinese-language sources and internal databases.
• Ensure materials meet international standards and company requirements.
• Draft invoices and issue official certificates after certification decision is approved.
• Oversee daily administrative tasks and manage office resources and branding materials.
• Conduct data audits, verify accuracy, resolve discrepancies, and ensure policy compliance.

Skills

Mandarin

English

BPO experience

Data analysis

Technical writing

Education

Bachelor's degree

Job description

COMPANY PROFILE

One of the fast-growing organizations focused on verification and accreditation services, known for delivering reliable solutions that support different industries in meeting global standards. They are currently in need of a Mandarin Operations Analyst.

Position: Mandarin Operations Analyst
Industry: Professional Consultancy Firm
Location: Alabang, Muntinlupa
Schedule: Dayshift Schedule (Monday to Friday)
Salary: Php50,000-Php60,000
Work Set Up: Hybrid Set-up after 3months of training on-site

BENEFITS

• Work equipment is provided (Laptop and extra monitor)
• 13th month and 14th month pay
• HMO + Dependents
• Medicine Allowance
• Retirement Fund
• Allowances: Daily meal, Rice allowances
• Vacation leave and Sick Leave
• Government-mandated benefits

REQUIREMENTS OF THE JOB

• Open to Filipinos and Filipino-Chinese who are proficient in English and Mandarin.
• Having HSK or TOCFL certification is a big advantage
• Open to any Bachelor's Degree courses.
• With experience in BPO, Technical writing experience and Data Analyst.
• With experience in back office activities with the ability to collect, organize, analyze, and process data in a variety of IT applications.
• Ability to produce clear and organized reports and e-mail/correspondence

RESPONSIBILITIES OF JOB APPLICATION

• Gather, extract, clean, and organize raw data from Chinese-language sources, market platforms, or internal databases.
• Ensure that submitted materials meet international standards and company requirements.
• Issue client invoices and generate official certificates once a formal certification decision is approved
• Oversee daily administrative tasks, office resources, departmental assets, and marketing materials to ensure smooth team operations
• Conduct regular data audits, verify transaction or database accuracy, resolve discrepancies, and ensure compliance with internal company policies and SLAs
• Assess and analyze certification materials, audit files, and compliance records to ensure they meet international standards and company guidelines
• Evaluate documents in line with established work instructions and guidelines.

RECRUITMENT PROCESS

• Paper Screening
• Initial Interview with HR through MS TEAMS
• Visual and Language Assessment
• Final Interview with Client
• Job Offer