Mandarin Client Relations Officer

J-K Netwok Services; Pasay; Remote; PHP 1.168.000 - 1.399.000; Vollzeit

Benefits dieser Stelle

13th Month Pay

Sick Leave

Vacation Leave

HMO

Telecom Allowance

Govt Benefits

Working Visa

Other Benefits

Zusammenfassung

J-K Netwok Services in Pasay City is seeking a Mandarin Client Relations Officer to support product and packaging innovation programs. The role requires MBA and a related bachelor’s degree, plus 5 years in PM and 5 years in product innovation/marketing within CPG/FMCG. Strong Mandarin and English skills are essential, with excellent MS Office and MSP background.

Remote work from home setup available. Ideal candidates will manage end-to-end projects, coordinate meetings, maintain documentation,

Qualifikationen

• MBA and a Bachelor’s degree in marketing, advertising, communications, project management, or related field.
• 5 years of experience in project management within a CPG/FMCG environment.
• 5 years of product innovation and marketing experience.
• Strong MS Office skills (Excel, PPT, Word) and background on MSP.
• Knowledge in CPG/FMCG, product/packaging innovation, or new product development processes.
• Mandarin and English proficiency required.

Aufgaben

• Support end-to-end management of product and packaging innovation projects from concept to business approval.
• Coordinate project meetings (kick-offs, status updates, retrospectives) and ensure decisions reach stakeholders.
• Maintain accuracy and completeness of project documentation with supporting materials.
• Foster cross-functional collaboration and continuous improvement across teams.
• Influence cross-functional teams to execute strategic initiatives.
• Communicate effectively, under pressure, with international teams.

Kenntnisse

Mandarin fluency

English proficiency

Project management

MS Excel

MS PowerPoint

MS Word

MSP software

Ausbildung

MBA

Bachelor’s degree in Marketing/Advertising/Communications/Project Management

Tools

MS Excel

MS PowerPoint

MS Word

MSP software

Jobbeschreibung

COMPANY PROFILE: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports consumer product businesses in developing their digital vision and driving transformation initiatives that contribute to sustained growth in the consumer goods industry. They are currently looking for Mandarin-speaking professionals to support their Mandarin team.

Position: Mandarin Client Relations Officer
Industry: Multinational Consulting Company
Location: Pasay City
Schedule: Dayshift Schedule (9am-6pm | Monday-Friday)
Salary: Php 115,000
Work Set-up: Work from home

BENEFITS:

• 13th Month Pay
• Sick leave & Vacation Leave
• HMO
• Telecommunication Allowance
• Government Mandated Benefits
• Can provide a working visa
• The company will discuss Other Benefits

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Mandarin and English.
• Open to Foreign Nationals who are proficient in Mandarin and English.
• Graduate of an MBA and a Bachelor’s degree in marketing, advertising, communications, project management, or related field.
• Having 5 years of experience in project management within a CPG (Consumer Packaged Goods) or FMCG (Fast-Moving Consumer Goods) environment.
• Having 5 years of product innovation and marketing experience.
• Strong MSO skills (Excel, PPT, Word) and background on MSP (or other similar software).
• Knowledge in Consumer Packaged Goods or Fast-Moving Consumer Goods, product and packaging innovation, or new product development processes. RESPONSIBILITIES OF THE JOB APPLICATION:
• Support end-to-end management of product and packaging innovation projects, spanning concept development, feasibility testing, R&D, and business approval.
• Coordinate project meetings such as kick-offs, status updates, and retrospective sessions, making sure important decisions and updates reach all relevant stakeholders.
• Maintain accuracy and completeness of project documentation by consolidating all essential information and supporting materials.
• Develop strong relationships and promote a culture of continuous improvement to encourage cross-functional teams to implement process changes.
• Strong strategic influence to drive cross-functional teams toward execution
• Solid technical and organisational abilities, with excellent written and verbal communication skills
• Able to perform well under pressure
• Exceptional communication skills in terms of written, verbal, and interpersonal
• Skilled in coordinating and supporting various stakeholders
• Able to prioritise tasks and adapt in a constantly changing environment
• Culturally aware and capable of working effectively with international teams
• Excellent at building relationships, communicating, and influencing others
• Highly committed, focused, and determined to succeed in demanding work conditions

RECRUITMENT PROCESS

• Paper Screening
• Initial Screening Validation
• Technical/Hiring manager Interview
• Case Study
• Managerial Interview if needed
• Job Offer