Management Trainee - Apalit, Pampanga

Jollibee Group; Apalit; On-site; PHP 279,000 - 390,600; Full time

Job summary

The Jollibee Group is seeking a Management Trainee in Pampanga, Apalit responsible for ensuring compliance with Food and Safety Programs and managing day-to-day operations of the store. You will support the Restaurant Manager and lead initiatives that foster customer engagement and sales growth.

Candidates must hold a Bachelor's Degree in Food or Business-related courses and possess strong leadership, customer service skills, and the ability to perform under pressure. The position involves handling workforce management and store administrative activities.

Qualifications

• Strong leadership and customer service skills required.
• Ability to communicate well at all levels.
• Capacity to perform under pressure and shifting hours.

Responsibilities

• Ensure compliance with Food, Safety and Cleanliness Programs.
• Manage day-to-day operations and sales services.
• Support Restaurant Manager with client business relations.
• Assess opportunities in operations and cost management.
• Handle workforce management including hiring and scheduling.
• Implement necessary administrative activities for store.

Skills

Cost Management

Leadership

Organization

Food Safety

Operations

Customer Engagement

Compliance

Hiring

Writing

Pressure Management

Preparation

Planning

Customer Service

Sales

Management

Education

Bachelor's Degree in Food or Business Related Course

Job description

Management Trainee

The Management Trainee is responsible for the:

• Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; ensures customers needs are attended to promptly.
• Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
• Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.

Job Qualifications

• Must have a Bachelors Degree preferably of Food or Business Related course.
• Must have excellent leadership skills and customer service skills.
• Must be able to communicate well, oral and in writing, to all levels in the store operations.
• Must be able to perform well even under pressure or opposition.
• Must be willing to work on shifting schedule and long hours.

We are hiring in all regions of the Philippines.

Required Skills

• Cost Management
• Leadership
• Skills
• Support
• Organization
• Food Safety
• Operations
• Customer Engagement
• Assurance
• Compliance
• Hiring
• Government
• Writing
• Pressure
• Preparation
• Planning
• Business
• Customer Service
• Leadership
• Sales
• Management