Management Trainee - Quezon City

Jollibee Group; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading fast-food chain in the Philippines is seeking a Management Trainee to oversee Dine-In and Take-Home services, implement safety programs, and manage store operations. Candidates should possess a Bachelor's degree, excellent leadership, communication, and customer service skills, and be able to work under pressure. This role involves supporting sales initiatives and managing workforce planning and team orientation across various locations in the Philippines.

Qualifications

• Must have a Bachelor's Degree, preferably in a Food or Business-related course.
• Must have excellent leadership skills and customer service skills.
• Must be able to communicate well, oral and in writing, to all levels in the store operations.
• Must be able to perform well even under pressure or opposition.
• Must be willing to work on a shifting schedule and long hours.

Responsibilities

• Implement and ensure compliance on Food, Safety and Cleanliness Programs.
• Oversee day-to-day operations of Dine-In and Take-Home Services.
• Provide leadership support to Restaurant Manager for sales initiatives.
• Manage operations and cost assessment for growth targets.
• Handle manpower planning, hiring, and team orientation.
• Implement store administrative activities and compliance programs.

Skills

Leadership skills

Customer service skills

Communication skills

Ability to work under pressure

Education

Bachelor's Degree in Food or Business-related course

Job description

TheManagement Traineeis responsible for the:

• Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.
• Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
• Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.

JOB QUALIFICATIONS

• Must have a Bachelor's Degree, preferably in a Food or Business-related course.
• Must have excellent leadership skills and customer service skills.
• Must be able to communicate well, oral and in writing, to all levels in the store operations.
• Must be able to perform well even under pressure or opposition.
• Must be willing to work on a shifting schedule and long hours.

*We are hiring in all regions of the Philippines.