Luxury Hotel Butler — VIP Guest Services & Concierge

Accorhotel; Makati; On-site; PHP 279,000 - 469,000; Full time

Job summary

Raffles Makati is a luxurious retreat in Manila's financial district, offering 32 suites with floor-to-ceiling windows and city views. The hotel provides legendary hospitality with butler services and tailored guest experiences, located near the Zuellig Building and Ayala Museum.

Join a renowned luxury property and contribute to the seamless delivery of personalized services, coordinating with departments to meet guest needs, ensuring impeccable guest experiences and attention to detail.

Qualifications

• Graduate of a degree in Hospitality Management or a related field is an asset.
• At least one year of relevant experience as a butler in a luxury hotel.
• Strong interpersonal and problem-solving abilities with excellent communication and organizational skills.

Responsibilities

• Provides dedicated and exceptional butler service for guests and VIPs, and facilitates refreshments and transfer arrangement.
• Coordinates with different departments regarding guests' needs, such as guest stay requirements, laundry, pressing needs, and bookings.
• Prepares the set-up of welcome amenities, and assists with kitchen equipment.

Skills

Interpersonal skills

Communication

Organizational skills

Problem-solving

Education

Hospitality Management degree

Tools

Opera PMS

Microsoft Office

Job description

Raffles Makati is a luxurious retreat in Manila's financial district, offering 32 suites with floor-to-ceiling windows and city views. The hotel provides legendary hospitality with butler services and tailored guest experiences, located near the Zuellig Building and Ayala Museum.

Join a renowned luxury property and contribute to the seamless delivery of personalized services, coordinating with departments to meet guest needs, ensuring impeccable guest experiences and attention to detail.