VIP Butler and Residence Club Concierge

Rosewood Hotels; Makati; On-site; PHP 480,000 - 600,000; Full time

Job summary

New World Makati Hotel is seeking a professional Butler to deliver exceptional, personalized food and beverage service to VIPs, Residence Club guests, and high-value patrons in accordance with the hotel's standards. The role requires strong knowledge of F&B offerings (alcoholic and non-alcoholic), excellent communication, and the ability to work discreetly with diverse teams.

Hospitality background and a degree in Hospitality Management are preferred, or an equivalent combination of education

Qualifications

• Experience delivering F&B service to high-value guests.
• Excellent verbal communication and active listening.
• Ability to work discreetly in a luxury hotel environment.

Responsibilities

• Provide personalized food and beverage service to VIPs and Residence Club guests.
• Assist with guest requests, errands, and special requirements.
• Uphold hotel service standards and maintain guest confidentiality.

Skills

VIP service experience

Communication skills

Customer-oriented

Ability to work under pressure

Education

Hospitality Management degree or equivalent

Job description

New World Makati Hotel is seeking a professional Butler to deliver exceptional, personalized food and beverage service to VIPs, Residence Club guests, and high-value patrons in accordance with the hotel's standards. The role requires strong knowledge of F&B offerings (alcoholic and non-alcoholic), excellent communication, and the ability to work discreetly with diverse teams.

Hospitality background and a degree in Hospitality Management are preferred, or an equivalent combination of education