Butler

Accorhotel; Makati; On-site; PHP 279,000 - 469,000; Full time

Job summary

Raffles Makati is a luxurious retreat in Manila's financial district, offering 32 suites with floor-to-ceiling windows and city views. The hotel provides legendary hospitality with butler services and tailored guest experiences, located near the Zuellig Building and Ayala Museum.

Join a renowned luxury property and contribute to the seamless delivery of personalized services, coordinating with departments to meet guest needs, ensuring impeccable guest experiences and attention to detail.

Qualifications

• Graduate of a degree in Hospitality Management or a related field is an asset.
• At least one year of relevant experience as a butler in a luxury hotel.
• Strong interpersonal and problem-solving abilities with excellent communication and organizational skills.

Responsibilities

• Provides dedicated and exceptional butler service for guests and VIPs, and facilitates refreshments and transfer arrangement.
• Coordinates with different departments regarding guests' needs, such as guest stay requirements, laundry, pressing needs, and bookings.
• Prepares the set-up of welcome amenities, and assists with kitchen equipment.

Skills

Interpersonal skills

Communication

Organizational skills

Problem-solving

Education

Hospitality Management degree

Tools

Opera PMS

Microsoft Office

Job description

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.

Since opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.

Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.

• Provides dedicated and exceptional butler service for guests and VIPs, and facilitates refreshments and transfer arrangement.
• Coordinates with different departments regarding guests' needs, such as guest stay requirements, laundry, pressing needs, and bookings.
• Prepares the set-up of welcome amenities, and assists with kitchen equipment.

• Graduate of a degree in Hospitality Management or a related field is an asset.
• At leastone (1) year of relevant experience as a butler in a luxury hotel.
• Strong interpersonal and problem-solving abilities with excellent communication and organizational skills.
• Knowledgeable in Opera and Microsoft applications.
• In possession of a valid work permit enabling employment in the Philippines.