Luxury Hotel Bar & Outlet Manager

Raffles Hotels & Resorts; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Raffles Makati, a luxurious retreat in Manila's financial district, seeks a Hotel Manager to oversee guest services and outlet operations, ensuring adherence to corporate, regional, and local standards.

You will prepare reports, assist budgeting, monitor Micros, and lead and develop colleagues toward excellence. A Degree in Hospitality Management and at least five years of luxury hotel bar management are preferred; strong loyalty program knowledge and MS Office skills are desired.

Qualifications

• Degree in Hospitality Management or equivalent.
• Minimum 5 years' managerial experience in a bar at a luxury hotel.
• Service-oriented with high guest service skills.
• Knowledge of Opera and Micros systems.

Responsibilities

• Ensure quality guest service and adherence to standards.
• Prepare reports, budgeting, and monitor Micros.
• Train and develop colleagues for excellence.

Skills

Guest service excellence

Leadership / team development

Budgeting awareness

Loyalty programs knowledge

Education

Bachelor's degree in Hospitality Management

Tools

Opera PMS

Micros (POS)

MS Office

Job description

Raffles Makati, a luxurious retreat in Manila's financial district, seeks a Hotel Manager to oversee guest services and outlet operations, ensuring adherence to corporate, regional, and local standards.

You will prepare reports, assist budgeting, monitor Micros, and lead and develop colleagues toward excellence. A Degree in Hospitality Management and at least five years of luxury hotel bar management are preferred; strong loyalty program knowledge and MS Office skills are desired.