Loyalty & CRM Architect: Drive Brand Love & Growth

Ikano; Pasay; On-site; PHP 360,000 - 600,000; Full time

Job summary

IKEA Philippines is seeking a Loyalty Communications Specialist to drive engagement with IKEA Family members by delivering personalized, value-driven communications that strengthen loyalty and increase visits.

You will support the development and execution of member-exclusive campaigns and omnichannel touchpoints, ensuring brand-aligned communications while using data insights to optimize performance across email, app, digital platforms and in-store experiences.

Qualifications

• Degree in Marketing, Communications or Business.

Responsibilities

• Develop and execute member-exclusive campaigns and content.

Skills

CRM understanding

Data-driven thinking

Stakeholder communication

Customer journey

Education

Bachelor's degree in Marketing, Communications or Business

Tools

Microsoft Dynamics CRM 365

Excel

PowerPoint

Job description

IKEA Philippines is seeking a Loyalty Communications Specialist to drive engagement with IKEA Family members by delivering personalized, value-driven communications that strengthen loyalty and increase visits.

You will support the development and execution of member-exclusive campaigns and omnichannel touchpoints, ensuring brand-aligned communications while using data insights to optimize performance across email, app, digital platforms and in-store experiences.