Logistics Supervisor

CBK Hardware, Inc.; Manila; Presencial; PHP 279.000 - 446.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Leave Benefits

Medical Insurance

Employee Discounts

Bank Loans

Career Growth Opportunities

Government Benefits

Descripción de la vacante

CBK Hardware, Inc. is seeking a hands-on Dispatching Supervisor to lead our dispatch team, ensure on-time outbound deliveries, and maintain thorough documentation. You will coordinate orders, drivers, and warehouse staff to keep goods moving and in good condition.

The role requires a Bachelor’s degree in a related field and 2–3 years in dispatch or logistics, with at least 1 year in supervision. Strong leadership and communication are essential, with flexibility for shifts.

Formación

• Bachelor’s degree in business or related field.
• 2–3 years in dispatch/logistics or warehouse ops, incl. 1 year in supervision.
• Strong leadership, communication, and problem‑solving skills.
• Able to work under pressure and manage multiple priorities.

Responsabilidades

• Supervise daily dispatch operations, including order release and delivery schedules.
• Oversee planning of delivery routes and trips based on volume and vehicle capacity.
• Coordinate dispatchers, drivers, and warehouse staff; set daily priorities.
• Verify outbound documents are complete and accurate before release.
• Track deliveries in real time and resolve delays and customer concerns.
• Coordinate with warehouse, sales, and customer service to align stock movements.
• Monitor on‑time delivery rate and order accuracy; report metrics.
• Ensure vehicle maintenance and safety compliance.
• Monitor fuel usage and trip costs to control logistics expenses.
• Train and coach dispatch staff; enforce attendance and safety standards.
• Prepare daily and weekly dispatch reports for management.

Conocimientos

Leadership

Communication

Problem-solving

Attention to detail

Multitasking

Educación

Bachelor's degree in Business Admin / Logistics

Herramientas

MS Office (Excel)

ERP / WMS exposure

Descripción del empleo

We are looking for a hands‑on Dispatching Supervisor to lead our dispatch team and keep outbound deliveries accurate, on time, and well‑documented. You will coordinate orders, drivers, and warehouse staff to make sure goods leave on schedule and reach customers in good condition.

Key Responsibilities

• Supervise daily dispatch operations, including order release, loading, route assignment, and delivery schedules
• Oversee planning of delivery routes and trips based on order volume, delivery windows, and vehicle capacity
• Manage and coordinate dispatchers, drivers, helpers, and checkers; set daily priorities and monitor performance
• Verify that all outbound documents (delivery receipts, trip tickets, invoices) are complete and accurate before release
• Track deliveries in real time and resolve issues such as delays, failed deliveries, returns, and customer concerns
• Coordinate with the warehouse, sales, and customer service teams to keep order status and stock movements aligned
• Monitor and report key dispatch metrics such as on‑time delivery rate, order accuracy, and delivery turnaround time
• Ensure proper vehicle use, maintenance schedules, and compliance with safety and company policies
• Monitor fuel usage, trip costs, and overtime to help control logistics expenses
• Train, coach, and evaluate dispatch staff; enforce attendance, discipline, and safety standards
• Prepare daily and weekly dispatch reports for management

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Engineering, or a related field
• At least [2-3] years of experience in dispatching, logistics, or warehouse operations, with at least 1 year in a supervisory role
• Solid knowledge of route planning, delivery scheduling, and warehouse-to-delivery workflows
• Proficient in MS Office (especially Excel); experience with WMS, TMS, or ERP systems is an advantage
• Strong leadership, communication, and problem‑solving skills
• Able to work under pressure, handle multiple priorities, and make quick decisions
• Detail‑oriented, with a strong sense of accountability
• Willing to work [shifts / extended hours / Saturdays] as operations require

What We Offer

• Additional Leave Benefits (SL, VL, BL)
• Government mandated benefits
• Medical Benefit and Insurance
• Additional income through Sales program
• Employee Discounts
• Bank Loans
• Opportunities for career growth within the company