Logistics Specialist (Airfreight)

Offshore Business Processing; Muntinlupa; On-site; PHP 300,000 - 550,000; Full time

Benefits offered by this job

HMO on Day 1

Signing bonus

Job summary

Offshore Business Processing in the Philippines is seeking a logistics coordinator to drive seamless operations. You will manage AOG and export/import files, ensure SOP adherence, and coordinate local transport while supporting real time decision making.

The role rewards meticulous organization, strong communication, and a proactive mindset. The successful candidate will handle multiple transportation modes, stay compliant with regulations, and collaborate with global partners to maintain timely

Qualifications

• 2–3 years’ experience in the logistics industry.
• Experience with international logistics across multiple transportation modes.
• Clear and professional written and verbal communication skills.
• Strong customer service orientation and ability to convey a positive brand image.
• Strict adherence to procedures, schedules, and holidays.
• Compliance with Quality, Hygiene, and Safety standards.

Responsibilities

• Follow operational procedures (SOP) and customer specifics.
• Ensure the administrative processing of AOG files.
• Create Import/Export files in the TMS.
• Tax and prepare transportation documents.
• Organize local transportation using providers in concerned countries.
• Communicate with Local FXL all necessary information and documents to process the move.
• Update IT tools (F.A.S.T, Cargowise) with events.
• Transfer ongoing files and customer feedback to Front Officer and Supervisor.
• Alert Front Officer & Supervisor in case of disruption.
• Cooperate with the FXL Network.
• Adhere to quality procedures.

Skills

Attention to detail

Time management

Communication

Stress tolerance

Teamwork

Job description

Drive seamless logistics, manage transport documents, and support real time operations with confidence. Get a 20k Signing Bonus!

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

• Follow operational procedures (SOP) as well as customer specifics.
• Ensure the administrative processing of AOG files
• Create Import/Export files in the TMS
• Tax and prepare transportation documents
• Organize local transportation using the listed providers in the concerned countries
• Communicate with Local FXL all necessary information and document to process physical move.
• Update dedicated IT tools, i.e. F.A.S.T, Cargowise, with event (if applicable)
• Communicate and transfer ongoing files and customer feedback to the Front Officer
• Alert the Front Officer & Supervisor in case of disruption
• Actively Cooperate with the FXL Network
• Adhere to quality procedures

Requirements

• 2–3 years’ experience in the logistics industry, with solid exposure to international logistics operations across multiple transportation modes
• Strong mastery of international air transport and logistics regulations, including Incoterms, customs rules, and compliance requirements
• Comprehensive understanding of the specificities of all transportation modes, with emphasis on time-critical and AOG environments
• Clear and professional written and verbal communication skills
• Strong customer service orientation, with the ability to convey a positive and professional brand image to clients
• Strict adherence to procedures, service organization, schedules, break times, and holidays
• Compliance with company Quality, Hygiene, and Safety standards
• Strong sense of responsibility, rigor, and discipline, especially in a 24/7 operational setting
• High stress tolerance and ability to perform under pressure in time-critical situations
• Strong organizational skills, with demonstrated reactivity and proactivity
• Effective interpersonal skills, with a team-oriented mindset
• Working knowledge of standard computer and operational tools