Live Receptionist

Tasks Expert; Hinoba-an; In loco; PHP 201.000 - 268.000; Tempo pieno

Descrizione del lavoro

Tasks Expert in the Philippines is looking for a warm, professional frontline associate to serve as the first voice customers hear. You will answer calls, route them, and capture accurate messages while representing the brand with calm, friendly service.

Levels range from Junior (1+ yrs) to Lead (5+) and Specialist (7+) and Expert (6+). Key duties include scheduling and confirming appointments, logging messages in the CRM, and maintaining a quiet workspace to deliver reliable support.

Competenze

• Excellent spoken English
• Calm, friendly phone manner
• Accurate message-taking
• Reliable, quiet workspace

Mansioni

• Answer and route inbound calls
• Capture accurate messages
• Schedule and confirm appointments
• Represent the brand professionally

Conoscenze

Call Handling

Appointment Booking

Message Taking

Call Routing

CRM Logging

Bilingual Support

Customer Greeting Scripts

Calendar Management

Voicemail Management

Descrizione del lavoro

Be the warm, professional first voice — answer calls, route them and capture accurate messages. Levels: Junior (1+ yrs), Senior (3+), Lead (5+), Expert (6+), Specialist (7+). Skills: Call Handling, Appointment Booking, Message Taking, Call Routing, CRM Logging, Bilingual Support, Customer Greeting Scripts, Calendar Management, Voicemail Management.

Responsibilities

• Answer and route inbound calls
• Capture accurate messages
• Schedule and confirm appointments
• Represent the brand professionally

Requirements

• Excellent spoken English
• Calm, friendly phone manner
• Accurate message-taking
• Reliable, quiet workspace