Dedicated Receptionist

Tasks Expert; Hinoba-an; In loco; PHP 201.000 - 268.000; Tempo pieno

Descrizione del lavoro

Tasks Expert is seeking a customer service specialist to manage inbound calls for a single client with round-the-clock coverage and a consistent, branded experience.

You will follow client scripts, capture and route messages accurately, book and confirm appointments, and maintain professional phone presence across shifts.

Requirements include excellent spoken English, reliability, and comfort with shift coverage.

Competenze

• Excellent spoken English.
• Consistency and reliability.
• Comfort with shift coverage.
• Professional phone presence.

Mansioni

• Handle all inbound calls for the client.
• Follow client scripts and processes.
• Capture and route messages accurately.
• Book and confirm appointments.

Conoscenze

Front Desk

Call Handling

Scheduling

Client Coordination

CRM Updates

Visitor Intake

Reminder Calls

Email Handling

Records Upkeep

Descrizione del lavoro

A dedicated answering service for one client — 24/7-style coverage with a consistent, branded experience.

Levels

• Junior (1+ yrs)
• Senior (3+)
• Lead (5+)
• Expert (6+)
• Specialist (7+)

Skills

• Front Desk Management
• Call Handling
• Scheduling
• Client Coordination
• CRM Updates
• Visitor & Intake Forms
• Reminder Calls
• Email Handling
• Records Upkeep

Responsibilities

• Handle all inbound calls for the client;
• Follow client scripts and processes;
• Capture and route messages accurately;
• Book and confirm appointments.

Requirements

• Excellent spoken English;
• Consistency and reliability;
• Comfort with shift coverage;
• Professional phone presence.