Learning & Development Lead: Elevate Training & Performance

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle is seeking a Learning & Development Lead for on-site work in Taguig, Philippines. This role directs knowledge capabilities across the business line, overseeing program development, standards, and execution of training strategies.

The ideal candidate has at least three years in a related field, with project management experience and a background in ISO/QMS/Six Sigma preferred. Flexibility for shifting schedules is required.

Qualifications

• Minimum of three years’ experience in a related field.
• Project Management experience required.
• Background in ISO certification, QMS, Six Sigma is preferred.
• Willing to work on shifting/rotating schedules.
• Bachelor’s degree preferred.

Responsibilities

• Review the Business line’s current Training systems.
• Initiate Training Needs Analysis to identify the training requirements.
• Bench mark, introduce procedures and workflows, introduce and measure performance across business functions to ensure consistency across customer experience.
• Develop measurement system to monitor, track and reward team members.
• Develop tools to measure contract performance, develop dashboards and reports for business consumption.
• Work closely with Operationsleadership and provide oversight for day-to-day operations.
• Conduct regular audits to ensure quality, consistency and accuracy.
• Develop and implement a standard governance framework.
• Lead projects as may be assigned, and ensure that milestones are met.
• Work with Global Lean Six Sigma team for the process improvement initiatives for the business.

Skills

Project Management

Training Analysis

Stakeholder Management

Education

Bachelor's degree

Job description

Jones Lang LaSalle is seeking a Learning & Development Lead for on-site work in Taguig, Philippines. This role directs knowledge capabilities across the business line, overseeing program development, standards, and execution of training strategies.

The ideal candidate has at least three years in a related field, with project management experience and a background in ISO/QMS/Six Sigma preferred. Flexibility for shifting schedules is required.