Learning Experience Leader: Elevate Training & Growth

TaskUs; Pasig; On-site; PHP 350,000 - 520,000; Full time

Job summary

TaskUs is hiring a Learning Experience Leader in Pasig, NCR, Philippines. You will design and expand training and development programs aligned with product-specific training methodologies and initiatives, delivering end-user, partner, and distributor training and assessments.

You will lead technical preparatory training and monitor trainee progress, continually improving programs and ensuring compliance with statutory training and e-learning delivery.

Qualifications

• At least 6 months of tenure in TaskUs.
• Eligibility confirmation from People Champs (HR).
• 6-month scorecard or Performance Assessment Form (overall rating should be 3 or above).
• Approval from your Manager.

Responsibilities

• Set the standards and expectations through your conduct, work ethic, integrity, and character.
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs.
• Accomplish projects and motivate trainees through effective training.
• Continuously improve training programs and the other learning opportunities across the organization.
• Amend and revise programs as necessary for them to adapt to the changes occuring in the work environment.
• Act as the content expert, and maintain relevant training documents and training materials for training conducted.
• Develop and create effective induction programs.
• Monitor and review trainees’ progress through questionnaires and discuss with their managers.
• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages.
• Research and present new technologies and methodologies in workplace learning.
• Ensure that all trainees adhere to the company’s Code of Conduct.

Job description

TaskUs is hiring a Learning Experience Leader in Pasig, NCR, Philippines. You will design and expand training and development programs aligned with product-specific training methodologies and initiatives, delivering end-user, partner, and distributor training and assessments.

You will lead technical preparatory training and monitor trainee progress, continually improving programs and ensuring compliance with statutory training and e-learning delivery.