Learning & Development Lead

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle is seeking a Learning & Development Lead for on-site work in Taguig, Philippines. This role directs knowledge capabilities across the business line, overseeing program development, standards, and execution of training strategies.

The ideal candidate has at least three years in a related field, with project management experience and a background in ISO/QMS/Six Sigma preferred. Flexibility for shifting schedules is required.

Qualifications

• Minimum of three years’ experience in a related field.
• Project Management experience required.
• Background in ISO certification, QMS, Six Sigma is preferred.
• Willing to work on shifting/rotating schedules.
• Bachelor’s degree preferred.

Responsibilities

• Review the Business line’s current Training systems.
• Initiate Training Needs Analysis to identify the training requirements.
• Bench mark, introduce procedures and workflows, introduce and measure performance across business functions to ensure consistency across customer experience.
• Develop measurement system to monitor, track and reward team members.
• Develop tools to measure contract performance, develop dashboards and reports for business consumption.
• Work closely with Operationsleadership and provide oversight for day-to-day operations.
• Conduct regular audits to ensure quality, consistency and accuracy.
• Develop and implement a standard governance framework.
• Lead projects as may be assigned, and ensure that milestones are met.
• Work with Global Lean Six Sigma team for the process improvement initiatives for the business.

Skills

Project Management

Training Analysis

Stakeholder Management

Education

Bachelor's degree

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Learning & Development Lead

The Learning & Development Lead directs all Business-line related knowledge capabilities. This includes oversight on analysis, review, development and execution of programs, standards and strategies.

What this job involves:

Responsibilities:

• Review the Business line’s current Training systems
• Initiate Training Needs Analysis to identify the training requirements
• Bench mark, introduce procedures and workflows, introduce and measure performance across business functions to ensure consistency across customer experience
• Develop measurement system to monitor, track and reward team members
• Develop tools to measure contract performance, develop dashboards and reports for business consumption
• Work closely with Operationsleadership andprovide oversight forday-to-day operations
• Conduct regular audits to ensure quality, consistency and accuracy
• Develop and implement a standard governance framework
• Lead projects as may be assigned, and ensure that milestones are met
• Work with Global Lean Six Sigma team for the process improvement initiatives for the business

Requirements:

• Minimum of three years’ experience in a related field is required for this position
• Project Management experience needed
• Background in ISO certification, QMS, Six Sigma is preferred
• Willing to work on shifting/rotating schedules
• Bachelor’s degree preferred

Location:

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.