Kickstart Your BPO CSR Career with Training & Growth

TASK AGENCIES INC; Cagayan de Oro; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training

Health benefits

Team environment

Career progression

Performance bonuses

Employee assistance programs

Job summary

TASK AGENCIES INC is hiring a Customer Service Representative to join its Lapasan, Cagayan de Oro call centre. In this full-time role you will handle inbound and outbound calls, delivering outstanding support to clients’ customers while following company scripts and maintaining high satisfaction levels.

Open to all applicants, this entry-point position offers on-the-job training, opportunities for career progression, and a supportive team environment in a dynamic BPO setting.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written English communication.
• Fresh graduates welcome; entry-level friendly.

Responsibilities

• Handle inbound and outbound calls with courtesy.
• Provide accurate information and resolve issues promptly.
• Document interactions in the system with attention to detail.
• Follow scripts while maintaining a natural conversational tone.
• Meet call targets and quality standards set by management.
• Escalate complex issues to supervisors when needed.
• Collaborate with team and participate in training.

Skills

Communication skills

English proficiency

Reliability

Punctuality

Willingness to learn

Education

High school diploma or equivalent

Job description

TASK AGENCIES INC is hiring a Customer Service Representative to join its Lapasan, Cagayan de Oro call centre. In this full-time role you will handle inbound and outbound calls, delivering outstanding support to clients’ customers while following company scripts and maintaining high satisfaction levels.

Open to all applicants, this entry-point position offers on-the-job training, opportunities for career progression, and a supportive team environment in a dynamic BPO setting.