*Cantonese Multilingual Agent (No BPO Exp Needed) | IQUOR QC

Gratitude Philippines; Manila; Presencial; PHP 583.000 - 1.452.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Life Insurance

Paid Training

Free Parking

Company Events

Promotion to Permanent Employee

Descripción de la vacante

IQUOR is hiring 21 Cantonese multilingual agents for an international client in Quezon City. You will provide customer support in Cantonese and English via phone, chat, and email, handling both inbound and outbound interactions. Open to candidates with or without BPO experience; fluency in Cantonese is essential.

Work onsite in Quezon City with shifting/night shifts. The role starts ASAP with competitive compensation and a ₱20,000 sign-on bonus plus incentives.

Formación

• Fluent in Cantonese with ability to handle professional conversations.
• Working knowledge of English; trainings and systems conducted in English.
• Open to candidates with or without BPO experience.

Responsabilidades

• Handle inbound and outbound customer interactions via phone, chat, and email.
• Provide support in Cantonese and English for account inquiries, billing, service requests, and product information.
• Resolve customer concerns efficiently while delivering excellent customer experience.
• Document interactions accurately in company systems.
• Meet quality, productivity, attendance, and customer satisfaction goals.
• Build trust and loyalty through professional, cross-cultural communication.

Conocimientos

Cantonese fluency

English proficiency

BPO experience

Descripción del empleo

*Multilingual Agent - Cantonese | IQUOR Quezon City | Onsite | Up to ₱130K + ₱20K Sign-On Bonus*

*Company:* IQUOR

*Location:* Quezon City - Onsite

*Job Type:* Full-time

*Work Schedule:* Shifting / Night Shift

*Salary:* ₱52,212.67 - ₱130,114.00 (Negotiable)

*Sign-On Bonus:* ₱20,000 + Incentives

*Start Date:* ASAP | September 2026 Batch

*Openings:* 21 Hires

Job Overview

IQUOR is hiring 21 Cantonese Multilingual Agents for an international client in Quezon City. You will provide customer support in Cantonese and English via phone, chat, and email, handling inbound and outbound interactions.

Open to candidates *with or without BPO experience* - if you are fluent in Cantonese, we want you!

Key Responsibilities

• - Handle inbound and outbound customer interactions via phone, chat, and email
• - Provide support in Cantonese and English for account inquiries, billing, service requests, and product information
• - Resolve customer concerns efficiently while delivering excellent customer experience
• - Document interactions accurately in company systems
• - Meet quality, productivity, attendance, and customer satisfaction goals
• - Build trust and loyalty through professional, cross-cultural communication

Qualifications

• - *Fluent in Cantonese* - able to speak fluently and handle complex, professional conversations
• - Working knowledge of English (training and systems are in English)
• - Open to candidates with or without BPO experience
• - *Preferred:* Previous collections experience
• - *Preferred:* Understanding of Order-to-Cash (O2C) process
• - Eligible to work in the Philippines with valid working visa. Temporary Resident Visa accepted for non-Filipino applicants
• - Willing to work onsite in Quezon City on shifting / night shift
• - Available to start ASAP

Benefits

• - Competitive Salary up to ₱130,114.00
• - ₱20,000 Sign-On Bonus + Incentives
• - Health Insurance & Life Insurance
• - Paid Training
• - Free Parking
• - Company Events
• - Promotion to Permanent Employee