Vietnamese Bilingual Customer Service Representatives

Gratitude Philippines; Manila; Hybrid; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage

Government-mandated benefits

Paid training from Day 1

Career growth opportunities

Monthly incentives

Job summary

Iquor is seeking fluent Vietnamese and English speakers to join its growing team as Vietnamese Bilingual Customer Service Representatives in the Philippines. The role offers a hybrid/onsite arrangement, comprehensive paid training from Day 1, and a premium Vietnamese language allowance with a competitive salary package.

No prior BPO experience is required; fresh graduates and first-time job seekers are welcome.

Qualifications

• Native or fluent Vietnamese speaker with excellent verbal and written communication skills.
• Good command of English.
• No previous BPO or call center experience required.

Responsibilities

• Handle customer inquiries and provide support to Vietnamese-speaking customers through calls, chat, and email.
• Assist customers with billing inquiries, account concerns, and service requests.
• Communicate professionally in Vietnamese and English.
• Provide effective solutions and ensure customer satisfaction.
• Maintain accurate documentation of customer interactions.
• Achieve established quality, productivity, and customer satisfaction targets.

Skills

Vietnamese language

English language

Communication skills

Job description

NOW HIRING: Vietnamese Bilingual Customer Service Representatives
Premium Salary + Vietnamese Language Allowance | No Experience Required

**Company:** Iquor

**Account:** Premium Bilingual Account

**Location:** Philippines

**Work Arrangement:** Hybrid / Onsite

**Employment Type:** Full-Time

**Work Schedule:** Shifting Schedule

**Vacancies:** Multiple – Urgent Hiring

Job Description

Iquor is looking for fluent Vietnamese and English speakers to join its growing team as Vietnamese Bilingual Customer Service Representatives.

This is an excellent opportunity for individuals looking to build a career in the BPO industry. No previous call center experience is necessary, as comprehensive paid training will be provided from Day 1.

Successful candidates will enjoy a competitive salary package, premium Vietnamese language allowance, performance incentives, and excellent career development opportunities.

Key Responsibilities

• Handle customer inquiries and provide support to Vietnamese-speaking customers through calls, chat, and email.
• Assist customers with billing inquiries, account concerns, and service requests.
• Communicate professionally in Vietnamese and English.
• Provide effective solutions and ensure customer satisfaction.
• Maintain accurate documentation of customer interactions.
• Achieve established quality, productivity, and customer satisfaction targets.

Qualifications

• Native or fluent Vietnamese speaker with excellent verbal and written communication skills.
• Good command of English.
• No previous BPO or call center experience required.
• Fresh graduates and first-time job seekers are welcome.
• Collections or Order-to-Cash (O2C) knowledge is an advantage.
• Open to Filipino and foreign nationals with valid TRV, work visa, or ACR documentation, as applicable.
• Willing to work onsite or under a hybrid setup.
• Flexible to work on shifting schedules.
• Available to start ASAP.

Compensation & Benefits

• Competitive salary package.
• Premium Vietnamese language allowance.
• Monthly performance incentives and bonuses.
• Paid training from Day 1.
• HMO coverage.
• Government-mandated benefits.
• Career growth and promotion opportunities.
• Supportive and professional working environment.
• Opportunity to work with a premium bilingual account.

Why Apply?

Put your Vietnamese language skills to work and enjoy premium earning opportunities!

Whether you are a fresh graduate, first-time job seeker, or experienced professional, this is your opportunity to join a premium BPO account without the need for previous call center experience.