Key Accounts Specialist - Operations

Nutri-Asia, Inc.; Cebu City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Nutri-Asia, Inc. in Cebu City is seeking a Key Account Specialist for Operations to oversee sales activities and in-store program implementation across assigned accounts and branches.

You will protect share of space and market by meeting customer and shopper needs, maintaining strong store-level relationships, and coordinating merchandising, inventory, and programs with cross-functional teams. Ideal candidates have experience in key account management and sales operations.

Qualifications

• Experience in key account management, sales operations, field sales, merchandising, or a related commercial role.
• Strong understanding of account execution, in-store programs, inventory management, and merchandising standards.
• Ability to analyse reports, systems, processes, business opportunities, and sales performance.
• Capability to develop SKU-level volume forecasts and monitor service level and on-shelf availability performance.
• Strong relationship-building and communication skills for collaboration with accounts and cross-functional teams.
• Organised and disciplined approach to fieldwork routines, call procedures, and target management.
• Strong problem-solving skills and the ability to identify opportunities and implement practical improvements.

Responsibilities

• Manage all sales activities across assigned accounts and ensure quality and consistency at branch level.
• Oversee the implementation of in-store programs and meet the needs and expectations of customers and shoppers.
• Achieve 95% CSL and OSA to protect share of space and share of market.
• Identify and evaluate business opportunities, including activations, new products, business practices, and industry trends.
• Gather reports and monitor and analyse the effectiveness of systems and processes.
• Liaise with cross-functional teams and share valuable information gathered from the trade.
• Establish strong working relationships with accounts, particularly at store level.
• Monitor inventory and implement programs to achieve sufficient stock cover across all doors, including Max Cap.
• Recommend the appropriate mix of route-to-market delivery for branches.
• Develop volume forecasts per SKU across all branches.
• Evaluate merchandising deployment per store and strengthen refilling efficiencies.
• Safeguard all tertiary and secondary displays and placements.
• Ensure store adherence to FPGMC's RPS.
• Manage AR and DSO targets, daily fieldwork routines, and call procedures.

Skills

Key account mgmt

Sales operations

Merchandising

Inventory management

Data analysis

Communication

Fieldwork discipline

Job description

About the role

The Key Account Specialist for Operations oversees sales activities and in-store program implementation across assigned accounts and branches. This role protects share of space and share of market by meeting customer and shopper needs, maintaining strong store-level relationships, and ensuring consistent execution of sales, merchandising, inventory, and operational programs.

Key responsibilities

• Manage all sales activities across assigned accounts and ensure quality and consistency at branch level.
• Oversee the implementation of in-store programs and meet the needs and expectations of customers and shoppers.
• Achieve 95% CSL and OSA to protect share of space and share of market.
• Identify and evaluate business opportunities, including activations, new products, business practices, and industry trends.
• Gather reports and monitor and analyse the effectiveness of systems and processes.
• Liaise with cross-functional teams and share valuable information gathered from the trade.
• Establish strong working relationships with accounts, particularly at store level.
• Monitor inventory and implement programs to achieve sufficient stock cover across all doors, including Max Cap.
• Recommend the appropriate mix of route-to-market delivery for branches.
• Develop volume forecasts per SKU across all branches.
• Evaluate merchandising deployment per store and strengthen refilling efficiencies.
• Safeguard all tertiary and secondary displays and placements.
• Ensure store adherence to FPGMC's RPS.
• Manage AR and DSO targets, daily fieldwork routines, and call procedures.

What we're looking for

• Experience in key account management, sales operations, field sales, merchandising, or a related commercial role.
• Strong understanding of account execution, in-store programs, inventory management, and merchandising standards.
• Ability to analyse reports, systems, processes, business opportunities, and sales performance.
• Capability to develop SKU-level volume forecasts and monitor service level and on-shelf availability performance.
• Strong relationship-building and communication skills for effective collaboration with accounts and cross-functional teams.
• Organised and disciplined approach to fieldwork routines, call procedures, and target management.
• Strong problem-solving skills and the ability to identify opportunities and implement practical improvements.