Trade Operations Specialist - NCR

Biocostech Philippines Corporation; Mandaluyong; On-site; PHP 279,000 - 469,000; Full time

Job summary

Biocostech Philippines Corporation is looking for a Trade Operations Specialist to ensure flawless in-store execution, correct planograms, and a must-carry assortment across branches in Metro Manila.

The role requires a Marketing/Advertising/Communications degree and 1+ year in field sales or FMCG/retail, with strong communication and MS Office skills and willingness to do field work.

Qualifications

• Bachelor’s degree and at least 1 year in field sales or FMCG/ Retail.
• Strong communication, negotiation, and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Ensure 100% availability of must-carry SKUs from customer HQ to branch.
• Monitor distribution and ensure timely delivery, especially for centralized distribution centers.
• Check stock weights and prompt orders or stock transfers.
• Inspect store warehouses and ensure displays in selling area.
• Support Retail Execution Standards (PicOS) and planograms compliance.
• Coordinate with third-party merchandising agencies to address gaps.
• Visit top customer branches to ensure compliance with retail standards.
• Adhere to Sales Operations processes like Monthly Call Plan and Daily Activity Report.
• Align route plans with provincial distributors to maximize trips per day.
• Influence extension of display modules in stores with limited space.

Skills

Communication

Negotiation

Interpersonal skills

Problem solving

Education

Bachelor's Degree in Marketing, Advertising, Communications, or related field

Job description

About the role

As the Trade Operations Specialist, you will play a vital role in ensuring flawless execution of our products at the store level. In this role, you will have the opportunity to make sure that shoppers can see, touch, and experience our products through excellent displays, a complete must-carry assortment, and accurate planograms. This position requires a high level of personal accountability and a strong drive to achieve goals. Every correct execution directly contributes to sales growth.

Key responsibilities

• Ensure 100% availability of must-carry SKUs approved at the Customer HO level down to the branch level
• Monitor distribution in listed stores and ensure timely delivery, especially for customers with centralized distribution centers
• Check and monitor stock weights, influencing branches to generate orders or request stock transfers when needed
• Inspect store warehouses for available stocks and ensure they are displayed in the selling area
• Champion the implementation and maintenance of Retail Execution Standards or Picture of Success (PicOS), ensuring compliance with Display Location, Planogram, Tactical Display Units, and Promotions
• Coordinate closely with third-party merchandising agencies to address execution and availability gaps at the outlet level
• Regularly visit and monitor top customer branches to ensure 100% compliance with established retail standards or Picture of Success
• Adhere to standard Sales Operations processes such as the Monthly Call Plan, Daily Activity Report, and other required reports
• Align route plans with assigned provincial distributors to maximize trips per day
• Influence the extension of display modules at the store level, particularly in outlets with limited home aisle space

About you

• Bachelor's Degree in Marketing, Advertising, Communications, or any related field
• At least one (1) year of experience in field sales or equivalent, preferably from the FMCG or Retail industry
• Strong communication, negotiation, and interpersonal skills
• Ability to solve problems and deal with a variety of variables
• Proficient in Microsoft programs such as Word, Excel, PowerPoint, etc.
• Flexible and willing to do field work within assigned areas