Key Accounts Specialist

Philippine Vending Group; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Philippine Vending Group is seeking a proactive Key Account Specialist to manage and grow relationships with our key customers in Metro Manila. The role requires deep understanding of client needs, goals, and preferences, and entails field work to assess locations and opportunities.

You will prepare feasibility studies, coordinate with Operations on routes and schedules, and maintain strong client communication. Regular pricing reviews and product updates are part of the job.

Qualifications

• Bachelor's degree completed.
• 2–3 years of experience in Sales/Marketing.
• Excellent customer service and problem-solving skills.
• Having a valid driver's license would be an advantage.
• Proficient in Microsoft Office.

Responsibilities

• Identifies customer requirements and needs based on defined parameters.
• Conducts ocular inspections and identifies foot traffic for proposed locations.
• Prepares feasibility studies and gets approval from supervisor.
• Prepares documentation (term sheet, PIF, etc.) after client approval.
• Coordinates with Operations on IU and manpower route schedule.
• Assists clients with machine inquiries and concerns.
• Maintains open communication and good client relationships.
• Identifies sales decline causes and opportunities to improve sales.
• Reviews prices per account and makes recommendations.
• Reviews planograms and introduces new products (snacks, soda).
• Meets with clients at least monthly or as needed.

Skills

Customer service

Problem solving

Field work

Driver's license

Education

Bachelor's degree

Tools

MS Office

Job description

A key account specialist is responsible for managing and developing relationships with the company's key customers or clients. The role typically involves the following responsibilities: Developing a deep understanding of the needs, goals, and preferences of key customers.

QUALIFICATIONS:

• Graduate of any Bachelor's degree course.
• At least 2-3 years of work experience in Sales / Marketing.
• Excellent customer service and problem-solving skills.
• Having a valid driver's license (motorcycle or four wheels) would be an advantage
• Proficient skills in Microsoft Office like excel, word, and outlook.
• Willing to do a field work.

RESPONSIBILITIES:

Account Acquisition

• Identifies customer requirements and need based on defined parameters such as population , target sales , etc.
• Conducts ocular inspection and identify foot traffic for the proposed location
• Prepares feasibility studies of the account and gets approval from immediate superior.
• Once approved and agreed by client, prepares documentation ( term sheet , PIF , etc.)
• Coordinates with Operations on the IU and manpower route schedule
• Assists the client concerns regarding machines and other inquiries
• Maintains open communication and good relationship with client.

Machine Productivity

• Identifies reasons for sales decline if applicable prepares.
• Identifies opportunities to improve sales such as transfer machine location , defective machines , incomplete selection , refill schedules , price increase and make recommendations.

Other Responsibilities:

• Daily huddle ( plans for the day and output of previous day).
• Reviews prices per account and make the necessary recommendations.
• Review planogram and introduce new products such as snacks and soda.
• Prepares GAF as needed
• Meets with clients at least once a month or as needed.