Key Account Specialist

RAM Food Products Inc.; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

RAM Food Products Inc. seeks a proactive Key Account Specialist in Makati to manage customer accounts, coordinate with teams, and support sales initiatives.

You will handle data, respond to inquiries, and contribute to lead generation while ensuring timely delivery of products and services. The role requires strong communication, negotiation, and analytical skills, with the ability to work both independently and in a team, in a competitive market.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
• Proven experience as Key Account Specialist or similar role in Sales.
• Strong understanding of trends in the Sales industry.
• Excellent communication, presentation, and negotiation skills.
• Good time management and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively.
• Highly motivated and detail-oriented.
• Ability to conduct in-depth research.
• Willingness to work in a competitive environment.
• Commitment to providing excellent customer service.

Responsibilities

• Process and record accurate and detailed customer data.
• Manage and maintain customer accounts.
• Gather customer requests and requirements.
• Assist Key Account Manager in planning and implementing sales strategies.
• Analyze and audit customer documents.
• Acknowledge and resolve customer queries and complaints.
• Prepare and present data analysis reports.
• Implement and monitor solution strategies.
• Build and maintain long-term customer relations.
• Assist in generating potential leads.
• Coordinate with internal and external team members.
• Ensure timely delivery of products and services to customers.

Skills

Communication

Presentation

Negotiation

Time management

Analytical thinking

Independence

Team collaboration

Research

Customer service

Education

Bachelor's degree in Business Administration/Marketing/Sales

Job description

As a Key Account Specialist, you should be able to understand customer queries and resolve them in a timely manner. Furthermore, you should also be able to assist in planning and implementing effective sales strategies. You should also be able to conduct in-depth market research and identify potential leads.

Key responsibilities:

• Processing and recording accurate and detailed customer data.
• Managing and maintaining customer accounts.
• Gathering customer requests and requirements.
• Assisting Key Account Manager in planning and implementing effective sales strategies.
• Analyzing and auditing customer documents.
• Acknowledging customer queries and complaints and resolving the same.
• Preparing and presenting data analysis reports.
• Implementing and monitoring solution strategies.
• Building and maintaining long-term customer relations.
• Assisting in generating potential leads.
• Coordinating with internal and external team members.
• Ensuring that all customers receive the products and services on time.

Qualifications, knowledge, skills required:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Proven work experience in the Sales industry as a Key Account Specialist or a similar role.
• Complete knowledge of the trends and developments in the Sales industry.
• Excellent communication, presentation, and negotiation skills.
• Good time management and organizational skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively.
• Highly motivated and detail-oriented individual.
• Ability to conduct in-depth research.
• Willingness to work in a competitive environment.
• Ability to provide excellent customer service.