Key Accounts

JIAYOU FORWARDING POSTAL SERVICES OPC; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

JIAYOU FORWARDING POSTAL SERVICES OPC in the Philippines is seeking a Key Account Manager to nurture relationships with key clients, monitor orders, and ensure service excellence. You will work with internal teams to align delivery with client requirements and grow the business through proactive account management.

The ideal candidate has a business degree, strong communication, and a client-focused mindset, with experience in key account management or sales.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• Experience in Key Account Management, Sales, Customer Service, or a related role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Customer-oriented and results-driven.
• Proficient in Microsoft Office/Google Workspace.
• Willing to coordinate with clients and different departments.

Responsibilities

• Manage and maintain relationships with key clients/accounts
• Monitor account performance, orders, and client requirements
• Coordinate with internal teams to ensure smooth service and delivery
• Address client concerns and provide timely solutions
• Prepare reports and updates regarding account status and performance
• Identify opportunities to improve client satisfaction and business growth

Skills

Communication

Organizational skills

Customer focus

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Job description

About the role

This is a Key Account Position focused on managing and maintaining relationships with key clients and accounts, monitoring performance, and driving business growth through excellent service delivery and client satisfaction.

Key responsibilities

• Manage and maintain relationships with key clients/accounts

• Monitor account performance, orders, and client requirements

• Coordinate with internal teams to ensure smooth service and delivery

• Address client concerns and provide timely solutions

• Prepare reports and updates regarding account status and performance

• Identify opportunities to improve client satisfaction and business growth

About you

• Bachelor's degree in Business Administration, Marketing, Management, or a related field

• Experience in Key Account Management, Sales, Customer Service, or a related role is preferred

• Excellent communication and interpersonal skills

• Strong organizational and time-management skills

• Customer-oriented and results-driven

• Proficient in Microsoft Office/Google Workspace

• Willing to coordinate with clients and different departments