Key Account Manager

In1go Technologies Inc.; Las Piñas; On-site; PHP 600,000 - 900,000; Full time

Job summary

A technology solutions company in Las Piñas is seeking a Key Account Manager to develop and sustain relationships with key clients. The role requires a Bachelor's degree and proven experience in key account management. You'll handle multiple client accounts, supervise teams, and resolve client complaints while collaborating across departments. Exceptional customer service and communication skills are essential, along with strong negotiation capabilities.

Qualifications

• Proven experience in key account management.
• The ability to handle multiple client accounts.
• Exceptional customer service skills.
• Ability to build rapport with key clients.
• Ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.

Responsibilities

• Developing and sustaining solid relationships with key clients.
• Addressing and resolving key clients’ complaints.
• Supervising the account teams assigned to each key client.
• Compiling reports on account progress, goals, and forecasts.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Skills

Building rapport with clients

Negotiation skills

Leadership skills

Customer service

Communication skills

Communication

Education

Bachelor's degree in business administration, finance, sales, or related field

Tools

Microsoft Office

CRM software

Job description

Key Account Manager Responsibilities:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Key Account Manager Requirements:

• Bachelor's degree in business administration, finance, sales, or related field.
• Proven experience in key account management.
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.