Key Account Representative

Weathertech Refrigeration and Aircon Co.; Muntinlupa; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading refrigeration and air conditioning company in the Philippines is seeking a highly motivated Key Accounts Executive/Manager. This role focuses on managing and growing relationships with strategic clients to drive revenue growth and ensure customer satisfaction. Key responsibilities include developing account strategies, negotiating contracts, and collaborating with internal teams. Ideal candidates should possess a Bachelor's degree in Business or Marketing and proven experience in account management. Excellent communication and analytical skills are essential.

Qualifications

• Proven experience in account management, sales, or client relations.
• Ability to manage multiple accounts and prioritize effectively.

Responsibilities

• Build and nurture strong relationships with key clients.
• Develop account strategies to maximize revenue.
• Ensure timely resolution of client issues.
• Negotiate contracts and service agreements.
• Monitor account performance and present insights.
• Identify opportunities for upselling and cross-selling.
• Collaborate with internal teams to deliver seamless service.
• Ensure customer satisfaction and retention.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Analytical mindset

Proficiency in MS Office

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

We are looking for a highly motivated Key Accounts Executive/Manager to manage and grow relationships with our most strategic clients. This role is critical in ensuring customer satisfaction, driving revenue growth, and maintaining long-term partnerships.

Key Responsibilities

• Build and nurture strong relationships with key clients to understand their business needs
• Develop account strategies to maximize revenue and achieve growth targets
• Act as the primary point of contact for key accounts, ensuring timely resolution of issues
• Negotiate contracts, pricing, and service agreements to deliver win-win outcomes
• Monitor account performance, prepare reports, and present insights to management
• Identify opportunities for upselling, cross-selling, and expanding client engagement
• Collaborate with internal teams (sales, marketing, operations, finance) to deliver seamless service
• Ensure customer satisfaction and retention through proactive relationship management

Qualifications

• Bachelor’s degree in Business, Marketing, or related field
• Proven experience in account management, sales, or client relations
• Strong communication, negotiation, and interpersonal skills
• Analytical mindset with ability to interpret data and trends
• Proficiency in MS Office applications
• Ability to manage multiple accounts and prioritize effectively