Key Account Officer

Private Advertiser; Dasmariñas; On-site; PHP 300,000 - 520,000; Full time

Job summary

Private Advertiser is seeking a focused sales support professional to back the Key Account Managers in day-to-day account servicing and growth initiatives. You will coordinate with the Customer Experience team on orders, schedules, and inquiries, and help prepare performance reports and client presentations.

The role emphasizes proactive collaboration, meticulous record-keeping in CRM systems, and identifying cross-selling opportunities within assigned accounts, while supporting new business

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2–4 years of experience in sales support, account coordination, or a customer-facing role.
• Strong organizational and communication skills.
• Proficiency in MS Excel/Office and CRM or account-tracking tools.

Responsibilities

• Provide day-to-day support to assigned Key Account Manager(s) in servicing client accounts.
• Coordinate with the Customer Experience division on order status, delivery schedules, and client inquiries.
• Prepare account performance reports, sales trackers, and client presentation materials.
• Assist in identifying growth and cross-selling opportunities within existing accounts.
• Support new business development activities, including prospecting, initial client outreach, and proposal preparation, under the Key Account Manager’s guidance.
• Maintain accurate and up-to-date account records and CRM/tracking tools.
• Attend client meetings and business reviews alongside the Key Account Manager.

Skills

Sales support

Account coordination

Customer-facing

Organizational skills

Communication skills

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

MS Excel

CRM software

Job description

Job Summary

Supports Key Account Managers in day-to-day account servicing, coordination, and growth activities for an assigned set of accounts, serving as the operational backbone of the Key Account Management division.

Key Responsibilities

• Provide day-to-day support to assigned Key Account Manager(s) in servicing client accounts.

• Coordinate with the Customer Experience division on order status, delivery schedules, and client inquiries.

• Prepare account performance reports, sales trackers, and client presentation materials.

• Assist in identifying growth and cross-selling opportunities within existing accounts.

• Support new business development activities, including prospecting, initial client outreach, and proposal preparation, under the Key Account Manager’s guidance.

• Maintain accurate and up-to-date account records and CRM/tracking tools.

• Attend client meetings and business reviews alongside the Key Account Manager.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• 2–4 years of experience in sales support, account coordination, or a customer-facing role.

• Strong organizational and communication skills.

• Proficiency in MS Excel/Office and CRM or account-tracking tools.

Core Competencies

• Customer orientation

• Attention to detail

• Coordination

• Communication

• Proactivity