Account Manager

MAKE OVER EXPERTS SALON; Davao del Sur; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading salon in Davao del Sur seeks an experienced Account Manager to develop client relationships and manage account performance. Candidates must possess a Bachelor's degree in a relevant field and have proven success in sales or account management. The role involves collaboration with internal teams, upselling products, and analyzing customer data to enhance service delivery.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Proven experience as an Account Manager, Sales Representative, or in a similar role.
• Experience in customer service, relationship management, or sales.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and projects simultaneously.
• Problem-solving and negotiation skills.

Responsibilities

• Develop and maintain strong relationships with clients.
• Act as a liaison between clients and internal teams.
• Identify opportunities to upsell or cross-sell products and services.
• Manage contract negotiations and renewals.
• Track key account metrics and analyze performance data.
• Handle customer inquiries, concerns, and complaints promptly.
• Collaborate with sales, marketing, and customer support teams.
• Prepare reports on account performance.

Skills

Public Speaking

Negotiation

Creative Problem Solving

Relationship Building

English Language

Insurance

Education

Bachelor’s degree in Business, Marketing, or Communications

Tools

CRM software

Microsoft Office Suite

Job description

Job Description

• Key Responsibilities:
• Develop and maintain strong relationships with clients to understand their needs and expectations.
• Act as a liaison between clients and internal teams to ensure timely delivery of products/services.
• Identify opportunities to upsell or cross-sell products and services.
• Manage contract negotiations and renewals.
• Track key account metrics and analyze performance data.
• Handle customer inquiries, concerns, and complaints promptly.
• Collaborate with sales, marketing, and customer support teams to enhance client experience.
• Prepare reports on account performance and provide insights for business development.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Proven experience as an Account Manager, Sales Representative, or in a similar role.
• Experience in customer service, relationship management, or sales.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and projects simultaneously.
• Problem-solving and negotiation skills.
• Proficiency in CRM software and Microsoft Office Suite.

Key Skills

• Public Speaking
• Negotiation
• Creative Problem Solving
• Relationship Building
• English Language
• Insurance