Key Account Specialist/2 years in same field/Cebu City area

Dempsey Resource Management Inc.; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A local resource management firm in Cebu City is seeking an experienced professional to manage client relationships and ensure satisfaction through tailored solutions. The ideal candidate should possess a bachelor's degree and 3-5 years of relevant experience, with strong skills in SAP, Oracle Exact, and ACCPAC, alongside excellent customer service and communication skills.

Qualifications

• 3-5 years of experience in a similar field.
• Location: Cebu City.
• Detail-oriented and proactive with excellent communication skills.

Responsibilities

• Identify and develop strong relationships with key clients.
• Ensure customer satisfaction through effective communication.
• Analyze client needs and propose tailored solutions.
• Collaborate with internal teams to meet client expectations.
• Track account metrics and report on performance.
• Assist in contract negotiations and renewals.

Skills

Proficient in SAP

Proficient in Oracle Exact

Proficient in ACCPAC

Strong rehearsal and training capabilities

Sales performance optimization

Excellent customer service skills

Adept in documentation and reporting

Education

Bachelor’s degree

Job description

Responsibilities

• Identify and develop strong relationships with key clients in Cebu City.
• Ensure customer satisfaction and retention through effective communication.
• Analyze client needs and propose tailored solutions.
• Collaborate with internal teams to meet client expectations.
• Track account metrics and report on performance regularly.
• Assist in contract negotiations and renewals.
• Maintain up-to-date knowledge of industry trends.

Requirements

• Location: Cebu City
• Educational Qualifications: Bachelor’s degree required
• Experience Level: 3-5 years in a similar field
• Skills and Competencies: Proficient in SAP, Oracle Exact, and ACCPAC; strong rehearsal and training capabilities; sales performance optimization; excellent customer service skills; adept in documentation and reporting
• Working Conditions: Office environment with collaborative team dynamics
• Qualities and Traits: Detail-oriented, proactive, excellent communication skills, and a team player