Key Account Manager (Enterprise)

KSearch Asia Consulting, Inc.; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

KSearch Asia Consulting, Inc. in Manila is seeking an experienced Account Manager to lead client relationships within the ICT space. You will plan, promote and sustain connections with customers, and uncover opportunities with key decision makers.

The role requires deep understanding of customers' business and network needs, guiding them through solutions, analyzing pain points, and collaborating with internal teams to deliver projects and ensure high client satisfaction.

Qualifications

• Bachelor’s degree in Electrical/Electronic Engineering or Business Administration.
• 5–10 years in Account Management in ICT enterprise or carrier.
• Strong ICT product and services knowledge.
• Excellent communication and presentation skills.

Responsibilities

• Act as front liner of customer interface to plan and maintain connections.
• Identify sales opportunities and engage key decision-makers.
• Understand customer business and requirements to influence decisions.
• Gather market insights and plan marketing events to boost brand.
• Lead project operations as PD or core member.
• Mobilize internal resources to drive project implementation and resolve disputes

Skills

Account management

ICT industry knowledge

Business development

English communication

Presentation skills

Education

Bachelor's degree in Electrical/Electronic Engineering

Bachelor's degree in Business Administration

Job description

CLIENT:

Our client is a leading information and communications technology (ICT) solutions provider.

JOB DESCRIPTION

• Act as the front liner of customer interface, responsible for planning, establishing, maintaining, and promoting customer connections and relationships.
• Explore potential sales opportunities and establish relationships with key decision making supporters to influence favorable decision-making in projects.
• Understand customers’ business and network requirements, provide guidance, analyze their pain points and root causes, and influence their decision-making to improve customer satisfaction and foster a win-win partnership.
• Obtain in-depth insights on the business, collect and analyze marketing data for the given industry, closely track industry trends, seize market opportunities, and plan highlevel summits and exhibitions to enhance brand competitiveness.
• Serve as the PD or core member of sales projects, taking the lead in project operations and helping achieve project objectives.
• Mobilize and organize internal resources of the Company to drive project implementation, ensure the completion of sales tasks, and enhance the Company’s
• management and team capability
• Lead or participate in project negotiation, guide contract clause improvement, and oversee project transaction and operation activities, including dispute resolution

JOB QUALIFICATION

• Bachelor’s degree in Electrical/Electronic Engineering or Business Administration, with a strong interest in technical products.
• 5-10 years of experience in Account Management in the ICT industry, preferably in Enterprise / Carrier Business.
• Fundamental knowledge of the ICT products and services
• Good technical knowledge, coupled with a dynamic approach to sales
• Excellent communication and presentation skills
• Goal-oriented and customer-focused team player
• Proficiency in English (Mandarin proficiency is an advantage)

ACTIVE DATES

Urgent hiring!