Senior Key Account Manager

Michael Page Philippines; Makati; On-site; PHP 900,000 - 1,700,000; Full time

Benefits offered by this job

Competitive salary offer

Good working environment

Job summary

Michael Page is seeking an experienced Account Manager in the Philippines to drive growth for strategic accounts within the insurtech sector. You will build relationships with decision makers, lead GTM plans for new products, and orchestrate cross-functional teams to achieve performance targets.

The role requires a track record in account management, strong analytical skills, and the ability to present insights to senior stakeholders.

Qualifications

• At least 7 years of experience in key account management.
• Deep knowledge of Telco sector and/or retail sales.
• Proven ability to analyze data and drive action planning.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop a holistic growth strategy for your accounts.
• Establish relationships with key decision makers within your accounts.
• Identify improvement opportunities for account performance.
• Develop annual account plans with mutually agreed sales targets and key initiatives.
• Lead go-to-market plans for new product launches and promotions.
• Coordinate cross-functional account activities to bring best capabilities into programs.
• Prepare and lead account reviews (weekly, monthly, quarterly).
• Implement key account management frameworks following global best practices.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Data analysis

MS Office

Tools

MS Office (PowerPoint, Excel)

Job description

About Our Client

Out client is a fast-growing international insurtech with a mission to build the world's leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products. A part of Pacific Century Group, our client serves customers in 31 markets across North America, Asia, and Europe.

Job Description

Account Management

• Develop a holistic growth strategy for your accounts
• Establish strong relationships with key decision makers and influencers within your accounts, becoming a trusted partner to drive performance for mutual benefit
• Identify improvement opportunities for your account to improve performance in product, sales, operations, and customer experience
• Develop annual account plan, including mutually agreed sales targets and key initiatives to be implemented over a full calendar year
• Development and execution of go to market plans for new product launches and promotional activity
• Engage the partner's own sales teams to understand partner target and incentive structure and aligning on product sales targets and incentive structure
• Take the lead to drive for continuous performance improvement to bring your account to full potential. Coordinate and orchestrate account activities across all functions; pull-in functional support to bring best capabilities into the programs
• Effectively present products and solutions to your account and identify customization to support your account strategic objectives and organisation
• Organise, prepare, and lead account review sessions, both with partner as well as internally. This includes weekly performance reviews, monthly business reviews and quarterly strategic planning
• Implementation of key account management framework, ensuring adherence to global best practices

Sales Performance Management

• Achieve defined sales targets based on both revenue and margin
• Strategically analyze sales report data to identify highest opportunities for improvement and retention
• Build relationships with your account's Sales Policy, Sales Operations, Stores sales and telesales (if applicable) teams as a priority, understanding their business plans and targets, and aligning deliverables and goals to maximize leverage opportunities
• Drives sales training programs for stores and telesales (if applicable) using the right mix of eLearning, virtual online training and face-to-face training. Coordination of training logistics to include strong working relationships with partner training teams, development of a training plan identifying attendees, work with regional training to create training content, and training approach and obtaining partner leadership support
• Drive marketing and promotion activities in your account(s) to improve sales performance
• Support successful launch of new products in retail stores nationwide and telesales (if applicable) teams
• Accountable for growth metrics set by regional and account leadership

The Successful Applicant

• At least 7 years of experience in key account management / sales performance management
• Deep knowledge of the Telco sector and/or retail sales environment
• Exceptional communication, organizational and interpersonal skills
• Proven ability to solve complex problems through innovative strategy
• Experience interacting with leaders at all levels of an organisation, including senior management/leadership
• Experience of analyzing and interpreting data to drive action planning
• Proficient in MS Office (PowerPoint, Excel, Work, Outlook)
• Prove track record of achieving assigned financial or sales goals
• Experience in developing and delivering coaching and training to sales teams

What's on Offer

• Competitive salary offer & benefits
• Good working environment