Key Account Manager - Telecom

Asia Select, Inc. (ASI); Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Asia Select, Inc. (ASI) is seeking an experienced Account Manager to act as the frontliner for customer interfaces in Makati. You will plan, establish, maintain and promote customer relationships while exploring sales opportunities with key decision makers to influence project outcomes.

You will understand customer business needs, analyze pains, and provide guidance to improve satisfaction and foster win-win partnerships. Strong English communication and technical product knowledge are essential.

Qualifications

• 5-10 years of experience in Account Management in ICT industry with enterprise/carrier exposure.
• Strong written and verbal communication skills.
• Proficiency in English; Mandarin is an advantage.

Responsibilities

• Act as the frontliner of customer interface, plan, establish, maintain and promote customer connections and relationships.
• Explore potential sales opportunities and build relationships with key decision-makers to influence projects.
• Understand customers' business and network requirements; analyze pains and root causes to improve satisfaction.
• Obtain insights on industry marketing data, track trends and seize market opportunities.
• Lead project operations as PD or core member to achieve objectives.
• Mobilize internal resources to drive project implementation and sales tasks.
• Lead or participate in project negotiations, guide contract improvements and oversee transaction activities.

Skills

Account management

Client handling

English communication

Technical product knowledge

Education

Bachelor's degree in Electrical/Electronic Engineering or Business Administration

Job description

• Act as the frontliner of the company’s customer interface, responsible for planning, establishing, maintaining, and promoting customer connections and relationships.
• Explore potential sales opportunities and establish relationships with key decision‑making supporters to influence favorable decision‑making in projects.
• Understand customers' business and network requirements, provide guidance, analyze their pain points and root causes, and influence their decision‑making to improve customer satisfaction and foster a win‑win partnership.
• Obtain in‑depth insights on the business, collect and analyze marketing data for the given industry, closely track industry trends, seize market opportunities, and plan highlevel summits and exhibitions to enhance brand competitiveness.
• Serve as the PD or core member of sales projects, taking the lead in project operations and helping achieve project objectives.
• Mobilize and organize internal resources of the Company to drive project implementation, ensure the completion of sales tasks, and enhance the Company's
• management and team capability
• Lead or participate in project negotiation, guide contract clause improvement, and oversee project transaction and operation activities, including dispute resolution.

SKILLS AND QUALIFICATIONS

• Bachelor's degree in Electrical/Electronic Engineering or Business Administration, with a strong interest in technical products.
• 5-10 years of experience in Account Management in the ICT industry, preferably in Enterprise / Carrier Business.
• Fundamental knowledge of the ICT products and services
• Good technical knowledge, coupled with a dynamic approach to sales
• Excellent communication and presentation skills
• Goal-oriented and customer‑focused team player
• Proficiency in English (Mandarin proficiency is an advantage)

Work Schedule: Regular Shift (8:30 pm - 6:00 pm)