Key Account Manager

American Packing Industries (Phils.) Corp.; Muntinlupa; On-site; PHP 360,000 - 600,000; Full time

Job summary

American Packing Industries (Phils.) Corp. in Metro Manila is seeking a Sales professional to manage assigned customer accounts, grow business opportunities, and meet monthly sales quotas.

The role involves fieldwork and travel to various customer locations to strengthen relationships and expand market presence. The ideal candidate will have a Bachelor's degree in business-related fields, strong communication and negotiation skills, and the ability to gather market intelligence for strategic

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Experience in sales, account management, or business development is an advantage.
• Strong communication, negotiation, customer relationship, and problem-solving skills.
• Results-oriented and able to meet sales targets and deadlines.
• Willing to conduct fieldwork and travel to assigned customer accounts.

Responsibilities

• Manage and regularly cover assigned customer accounts to maintain strong customer relationships and business opportunities.
• Achieve and consistently meet the assigned monthly sales quota.
• Assist in the collection of customer receivables and help resolve account-related concerns and issues.
• Gather and provide relevant market intelligence, including information on competitors, competitive products, pricing, and customer activities, to the AVP Sales/President.
• Prepare and submit Customer Profiles in accordance with QI 3.03 requirements.
• Immediately report account-related concerns to the AVP Sales through the appropriate Non-Compliance Report, including pricing competition, PO discrepancies, and delivery rejections.
• Maintain accurate and updated records of daily sales activities in accordance with company policies and procedures.
• Comply with all company rules, regulations, policies, and procedures, including adherence to the Quality Manual System.
• Represent the Sales Department professionally and uphold the company’s image when dealing with customers and business partners.
• Perform other sales-related duties and responsibilities that may be assigned by the AVP Sales/President.

Skills

Communication

Negotiation

Customer relationship

Problem solving

Fieldwork

Travel readiness

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or related field

Job description

Job Description

• Manage and regularly cover assigned customer accounts to maintain strong customer relationships and business opportunities.

• Achieve and consistently meet the assigned monthly sales quota.

• Assist in the collection of customer receivables and help resolve account-related concerns and issues.

• Gather and provide relevant market intelligence, including information on competitors, competitive products, pricing, and customer activities, to the AVP Sales/President.

• Prepare and submit Customer Profiles in accordance with QI 3.03 requirements.

• Immediately report account-related concerns to the AVP Sales through the appropriate Non-Compliance Report, including pricing competition, purchase order discrepancies, and delivery rejections.

• Maintain accurate and updated records of daily sales activities in accordance with company policies and procedures.

• Comply with all company rules, regulations, policies, and procedures, including adherence to the established Quality Manual System.

• Represent the Sales Department professionally and uphold the company’s image when dealing with customers and business partners.

• Perform other sales-related duties and responsibilities that may be assigned by the AVP Sales/President.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

• With experience in sales, account management, or business development is an advantage.

• Strong communication, negotiation, customer relationship, and problem-solving skills.

• Results-oriented and able to meet assigned sales targets and deadlines.

• Willing to conduct fieldwork and travel to assigned customer accounts.

• Willing to travel to different areas/locations as required by the job.

• With a valid driver’s license is an advantage.

• Able to work independently and coordinate effectively with customers and internal departments.

• Knowledge of industrial products, technical products, or B2B sales is an advantage.

• Willing to comply with company policies, procedures, and the Quality Management System.