Junior IT Software Specialist (POS & OMS)

Sonak Corporation; Muntinlupa; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

Job summary

Sonak Corporation in Muntinlupa is seeking a Junior IT Software Specialist to implement and maintain OMS and POS systems, and to support cloud services. You will help with testing, bug fixes, and end-user guidance to meet business needs while coordinating with project management.

The role requires a Bachelor’s in Computer Science or related field and 1–3 years of relevant experience. Occasional after-hours work may be needed, and strong analytical/problem-solving skills are essential.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 1–3 years of relevant experience.
• Basic knowledge of software development and troubleshooting.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Occasional after-hours work for system maintenance.

Responsibilities

• Implement and maintain OMS and POS systems and cloud services.
• Support software solutions for OMS and POS; perform system testing and identify failure points.
• Coordinate with Sr. IT Software Specialist/Project Manager to evaluate changes and risks.
• Provide end-user training and guidance on system usage and best practices.
• Manage user access and roles within each software; document known errors and maintain a knowledge base.
• Monitor cloud environments (Google Cloud and AWS) for performance and reliability.

Skills

Excel

Power BI

Looker Studio

Crystal Reports

Troubleshooting

Team collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

Excel

Crystal Reports

Power BI

Looker Studio

Google Cloud

AWS

Job description

Junior IT Software Specialist (POS & OMS)

Sonak Corporation

Negotiable

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

• Health Insurance
• Life Insurance
• HMO

The Junior IT Software Specialist – OMS and POS will be in charge of the implementation and maintenance of systems and cloud services of the company. Responsible in supporting software solutions for OMS and POS, performing systems test to identify software failure points and providing guidance to the end users based on their business needs, making recommendations on practical projects solutions, and working with project management to coordinate tasks and timelines. Interact with the other teams to ensure all systems are performing optimally.

• Coordination and supervision of software optimizations for Ordazzle Order Management
• System and Point-of-Sale software related applications for eCommerce and in-store.
• Coordinate and supervise the eCommerce team on development, testing, deployment, change requests and upgrades
• Coordinate with Google Cloud and AWS managed services for cloud environment improvements
• Investigate/research potential new software that will improve the company's performance.
• Monitor and ensure that the performance of all cloud environments is of high-level
• Perform system integration testing, user acceptance testing, and support user adoption activities for new developments and modifications.
• Provide timely resolution of bugs or escalation to higher support levels as needed.
• Analyze recurring incidents to identify underlying problems.
• Conduct root cause analysis and determine corrective actions.
• Implement permanent fixes or workarounds to prevent future occurrences.
• Document known errors and maintain a knowledge base for reference.
• Review and assess proposed changes to software systems.Coordinate with Sr. IT Software Specialist/Project Manager to evaluate change impact and risks and suggest resolutions.
• Implement approved changes following change management procedures.
• Manage user access and roles within each software.
• Proficient in Excel and Crystal Reports.
• Knowledgeable in BI platforms such as Looker (Data) Studio or Power BI
• Provide training and guidance to end-users on system usage, best practices, and
• troubleshooting techniques.
• Manage relationships with third-party vendors and service providers for specialized support and maintenance. Other tasks and responsibilities as assigned

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: 1-3 years of relevant experience.
• Skills and Competencies: Basic knowledge of software development and troubleshooting.
• Qualities and Traits: Strong analytical and problem-solving skills.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: May require occasional after-hours work for system maintenance.