Restaurant Systems Specialist

Full Feeling Inc; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

HMO

Employee Discount

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Job summary

A prominent restaurant technology firm is seeking a Restaurant Systems Specialist to manage and support digital systems in daily operations. The role involves troubleshooting POS and inventory systems and ensuring data integrity across platforms. Candidates should have a Bachelor's degree and at least 2 years of experience in a similar role, showcasing strong analytical and communication skills. This is a full-time position based in Pasig, offering on-site support and collaboration with various teams.

Qualifications

• 2+ years of experience in a similar role within the restaurant or hospitality industry.
• Ability to train non-technical users.
• Strong understanding of restaurant operations.

Responsibilities

• Configure, maintain, and troubleshoot restaurant systems.
• Collaborate with operations and IT teams.
• Manage vendor relationships.
• Assist in system rollouts and testing.
• Monitor and ensure data integrity.
• Generate and analyze system-related reports.
• Document standard operating procedures.
• Provide support during new store openings.

Skills

Troubleshooting skills

Analytical skills

Project management skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Information Technology, Hospitality Management, or related field

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Summary:

The Restaurant Systems Specialist is responsible for the administration, implementing, maintaining, and supporting the various digital systems used in daily restaurant operations, including POS (Point-of-Sale), inventory, scheduling, and reporting platforms. This role ensures system functionality, supports team training, and contributes to process improvement across all restaurant locations.

Key Responsibilities

• Configure, maintain, and troubleshoot restaurant systems such as POS, kitchen display systems, inventory, and employee scheduling tools.
• Collaborate with operations and IT teams to assess system needs and recommend improvements or upgrades.
• Manage vendor relationships related to restaurant technology platforms.
• Assist in system rollouts, upgrades, and testing across locations.
• Monitor and ensure data integrity across systems and resolve discrepancies.
• Generate and analyze system-related reports to support decision-making and operational efficiency.
• Document standard operating procedures and best practices for system usage.
• Provide on-site or remote support during new store openings or major system implementations.

Qualifications

• Bachelor’s degree in Information Technology, Hospitality Management, or a related field (or equivalent work experience).
• 2+ years of experience in a similar role within the restaurant or hospitality industry.
• Strong troubleshooting, analytical, and project management skills.
• Ability to train non-technical users and translate technical terms into practical instructions.
• Excellent communication and interpersonal skills.
• Strong understanding of restaurant operations and workflows.
• Willingness to travel to store locations if required.

Government Mandated Benefits

Insurance Health & Wellness

HMO

Employee Discount

Bereavement Leave, Maternity & Paternity Leave, Sick Leave

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