A technology solutions provider in Metro Manila is seeking a candidate for Level 1 helpdesk support. Your responsibilities include monitoring system performance, assisting in IT infrastructure management, and maintaining server operations. Ideal candidates should hold a Bachelor’s degree in Information Technology or similar and have less than one year of experience with basic networking and scripting skills. Strong troubleshooting and communication abilities are essential for this role.
Qualifications
Fresh graduate or up to 1 year of relevant experience.
Basic knowledge of Linux or Windows server environments.
Familiarity with networking concepts (IP, DNS, firewalls).
Responsibilities
Provide Level 1 helpdesk support for system access and connectivity.
Monitor servers, applications, and system performance.
Assist in maintaining IT infrastructure.
Skills
Troubleshooting skills
Analytical skills
Communication skills
Basic scripting knowledge
Education
Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or related field
Job description
A technology solutions provider in Metro Manila is seeking a candidate for Level 1 helpdesk support. Your responsibilities include monitoring system performance, assisting in IT infrastructure management, and maintaining server operations. Ideal candidates should hold a Bachelor’s degree in Information Technology or similar and have less than one year of experience with basic networking and scripting skills. Strong troubleshooting and communication abilities are essential for this role.