A technology solutions company in the Philippines is looking for a Level 1 Helpdesk Support to assist users with software-related issues and help maintain applications. Ideal candidates should have a Bachelor’s Degree in a related field, strong analytical skills, and basic knowledge of programming languages like Python or Java. Fresh graduates are encouraged to apply, as this role also includes development-related tasks. Join a dynamic team where you can grow your skills and contribute to software development.
Qualifications
Fresh graduate or up to 1 year of relevant experience.
Familiarity with databases or SQL is a plus.
Willing to handle both helpdesk support and development-related tasks.
Responsibilities
Provide Level 1 helpdesk support for software-related issues.
Log, track, and document issues using the ticketing system.
Assist in debugging, testing, and maintaining applications.
Skills
Programming languages (Python, Java, C#, JavaScript)
Analytical skills
Problem-solving skills
Communication skills
Education
Bachelor’s Degree in Computer Science or related field
Job description
A technology solutions company in the Philippines is looking for a Level 1 Helpdesk Support to assist users with software-related issues and help maintain applications. Ideal candidates should have a Bachelor’s Degree in a related field, strong analytical skills, and basic knowledge of programming languages like Python or Java. Fresh graduates are encouraged to apply, as this role also includes development-related tasks. Join a dynamic team where you can grow your skills and contribute to software development.