Jr. Reserve Officer

RCBC; Masbate City; Presencial; PHP 350 000 - 550 000; Tempo integral

Resumo da oferta

RCBC is seeking an individual to cover absentee Business Center personnel in Masbate. The role supports customer service excellence and compliance with BSP/AMLA regulations, ensuring branch operations align with policy and regulatory standards.

Willingness to be assigned to different branches within the area is required. The position emphasizes strong customer service in a banking environment and may involve ad hoc tasks as directed by senior management to maintain service levels and operational

Qualificações

• Banking environment experience and customer service skills.
• Degree in business or service industry required; knowledge of bank policies an asset.
• Sales/marketing experience in banking is advantageous.

Responsabilidades

• Cover absentee Service Manager (SM), Service Officer (SO), Service Associate (SA) or Service Associate-Pickup Teller (SA-Pickup Teller).
• Assist in performing compliance reviews as assigned by Regional Service Head.
• Perform ad hoc tasks such as investigations, reconciliation, ATM duties as needed by District Service Head.
• Ensure BC transactions are processed within set limits and approvals per bank policies.

Conhecimentos

Customer service

Banking knowledge

Sales experience

Formação académica

Bachelor's degree in business or service industry

Descrição da oferta de emprego

• Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
• Willing to be assigned in the following locations: Masbate

Job Summary

• Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
• Willing to be assigned in the following locations: Masbate

How will you contribute?

• Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate(SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
• Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
• Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
• Ensures that Business Center (BC) transactions are processed within the set limits, approvals and authorities as prescribed by Bank policies and/or the Operations Manual of the branch and other regulatory bodies.

What will make you successful?

• Someone who can work efficiently and effectively in a banking and sales environment, who feels confident in their working capacity and be able to handle clients professionaly.
• At least a 4 year graduate with a degree in business or any service industry oriented course.
• With extensive knowledge in bank policies and procedures for branch operations.
• An advantage if with sales/ marketing experience in a bank.
• Willing to be assigned in different branches within the area of assignment