Jr. Loan Coordinator

NightOwl Consulting; Philippines; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Above market pay

HMO day 1

Govt benefits

Incentives

Quarterly events

Career training

Company culture

De Minimis (PHP 1k)

Equipment provided

Job summary

NightOwl Consulting is seeking a Jr. Loan Coordinator to join our Operations team in the Philippines. You will review incoming files, set up app submissions in Encompass, and help the Loan Team by ensuring documents are accurate and complete to keep workflows moving.

Ideal candidates have US mortgage industry experience, order-out experience, and strong communication skills. Encompass experience is a plus, and you will work with a supportive team focused on quality and timely delivery.

Qualifications

• Minimum US mortgage industry experience.
• Order out experience required.
• Encompass experience preferred.
• Proficient with common office applications.
• Strong communication and teamwork.

Responsibilities

• Monitor incoming App Submissions and set up Encompass files according to LO Lead Notes.
• Review applications and documents when received, order credit reports, and correct obvious errors.
• Procure Evidence of Insurance, Verification of Employment, and HOA docs as requested.
• Ensure all order outs and documents are accurate.
• Maintain a tracker for all files to prevent slips.

Skills

US Mortgage Industry Experience

Order Out Experience

Communication Skills

Team player with urgency

Tools

Encompass Experience

Office Applications

Job description

Jr. Loan Coordinator

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱20,000 - ₱28,000 / month

Description

The Jr. Loan Coordinator will review incoming files, complete order-outs, and be a supportive team member to ensure that other teammates can focus effectively on their primary responsibilities.

Key Responsibilities

• Monitor App Submissions: Oversee incoming “App Submitted” emails and set up Encompass files to align with LO Lead Notes.
• File Set-Up Review: Perform a thorough review when applications and documents are received from clients. This includes ordering credit reports, organizing documents in Encompass, and correcting obvious errors on client applications.
• Document Procurement: Obtain correct Evidence of Insurance (EOI), Verification of Employment (VOE), and Homeowners Association (HOA) documents when requested by the Loan Team
• Document Accuracy: Ensure that all order outs and other necessary documents are accurate.
• File Tracking: Maintain a tracker for all files, including outstanding items, to ensure no file slips through the cracks.

Skills, Knowledge, and Expertise

• US Mortgage Industry Experience: Required.
• Order Out Experience: Required.
• Encompass Experience: Preferred.
• Office Applications: Familiarity with office applications.
• Communication Skills: Proficient in communication.
• Personality: Team players who are resourceful and have a strong sense of urgency do very well in this role.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided