Junior Mortgage Processor

NightOwl Consulting; Philippines; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Above market salary

HMO cover for dependents

Gov't mandated benefits

Performance incentives

Quarterly events

Career growth training

Great company culture

De Minimis allowance

Equipment and software provided

Job summary

NightOwl Consulting is recruiting a Junior Mortgage Processor in the Philippines to support the Operations team. You will review incoming files, set up orders, and help teammates focus on their core responsibilities.

Encompass experience is a plus and mortgage experience is required. You will manage file setup, coordinate with loan officers, and ensure timely processing by ordering credit, appraisals, and collecting necessary documents.

Qualifications

• Mortgage industry experience is required.
• Encompass experience is a plus.
• Must have experience with order outs and calling third parties.
• Familiar with using office applications.
• Proficient communication skills.
• Great personality.
• Finance and accounting experience is a plus.

Responsibilities

• Track Lead Notes received from LO (Loan Officer).
• Monitor incoming “App Submitted” emails, and set up Encompass files to align with LO Lead Notes.
• Complete “File Set-up” review when App & Docs are received from the client; order credit and organize docs in Encompass.
• Send files to the Pre-Approval team when sufficient docs are available.
• Run DU/LP and order appraisals when needed (if no PIW/ACE).
• Send client needs list after initial file review.
• Send client needs list after the Preapproval team completes their review.
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor.
• Ensure documents are correct at funding to avoid delays.

Skills

Mortgage industry experience

Encompass experience

Order outs / third parties

Office applications

Communication skills

Great personality

Finance / accounting experience

Job description

Junior Mortgage Processor

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱30,000 - ₱45,000 / month

Description

MUST HAVE MORTGAGE EXPERIENCE
You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities. Encompass experience is a plus

Key Responsibilities

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
• Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge and Expertise

• Mortgage industry experience is required
• Encompass experience is a plus
• Must have experience with order outs and calling third parties
• Familiar with using office applications
• Proficient communication skills
• Great personality
• Finance and accounting experience is a plus

Benefits

• Above market salary
• HMO for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided