US Mortgage Loan Processor

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 669,600 - 1,004,400; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two-dep

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

1,000 PHP De Minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking an experienced mortgage operations specialist to review incoming files, perform order-outs, and support teammates to ensure timely funding and accuracy.

Must have mortgage industry experience and Encompass knowledge, with strong communication and organizational skills. You will maintain file trackers, coordinate with third parties, and contribute to a collaborative team environment in the client setting.

Qualifications

• Mortgage industry experience is required.
• Encompass experience is a plus.
• Must have experience with order outs and calling third parties.
• Familiar with using office applications.
• Proficient communication skills.
• Great personality.
• Finance and accounting experience is a plus.

Responsibilities

• Review incoming files and complete order-outs.
• Be an all-around supportive team member to help teammates focus on primary responsibilities.
• Maintain a tracker of all files and track outstanding items.

Skills

Mortgage industry experience

Encompass experience

Order outs & third parties

Proficient communication

Finance & accounting experience

Tools

Office applications

Job description

Description

Encompass experience is a plus

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
• Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Ability to calculate income for Wage Earners and SE borrowers
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Department: Operations

Location: Client

Compensation: ₱60,000 - ₱90,000 / month

MUST HAVE MORTGAGE EXPERIENCE

You will review incoming files, complete order-outs, and be an all‑around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities.

Skills, Knowledge and Expertise

• Mortgage industry experience is required
• Encompass experience is a plus
• Must have experience with order outs and calling third parties
• Familiar with using office applications
• Proficient communication skills
• Great personality
• Finance and accounting experience is a plus

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided