Junior Mortgage Processor

NightOwl Consulting Philippines Inc.

Philippines

On-site

PHP 334,800 - 502,200

Full time

14 days+

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Benefits offered by this job

Above market salary

HMO for dependents

Govt. mandated benefits

Performance incentives

Quarterly events

Career growth training

Great company culture

De minimis allowance

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking a meticulous Mortgage Operations Assistant to support loan processing workflows for client projects in the Philippines.

The role involves reviewing incoming files, setting up Encompass, and coordinating with the Pre-Approval team to ensure timely reviews. You will review Lead Notes, track document status, and maintain trackers to prevent delays, while assisting teammates to stay focused on their core responsibilities.

Qualifications

Mortgage industry experience is required.
Must have experience with order outs and calling third parties.
Encompass experience is a plus.
Proficient with office applications.
Strong communication skills are essential.
Positive, go-getter personality is preferred.
Finance or accounting background is a plus.

Responsibilities

Track Lead Notes received from LO (Loan Officer).
Monitor incoming “App Submitted” emails and set up Encompass files.
Complete “File Set-up” review when App & Docs are received from the client.
Send files to the Pre-Approval team when sufficient docs are available.
Run DU/LP and order appraisals when needed.
Send client needs list after initial file review and after Preapproval review.
Obtain EOI, VOE’s, and HOA docs when requested.
Ensure documents are correct at funding to avoid delays.
Maintain a tracker of all files to prevent any from slipping through the cracks.

Skills

Mortgage industry experience

Encompass experience

Order outs & third-party calls

Office applications

Communication skills

Great personality

Finance & accounting experience

Job description

Description

Encompass experience is a plus

Track Lead Notes received from LO (Loan Officer)
Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
Run DU/LP and Order appraisals when needed (if no PIW/ACE)
Send client needs list after the Preapproval team completes their review
Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Department: Operations

Location: Client

Compensation: ₱30,000 - ₱45,000 / month

MUST HAVE MORTGAGE EXPERIENCE

You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities.

Encompass experience is a plus

Key Responsibilities

Track Lead Notes received from LO (Loan Officer)
Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
Run DU/LP and Order appraisals when needed (if no PIW/ACE)
Send client needs list after initial file review
Send client needs list after the Preapproval team completes the review
Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge and Expertise