Loan Coordinator - US Mortgage

NightOwl Consulting Philippines Inc.

Philippines

On-site

PHP 391,000 - 502,000

Full time

2 days ago

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Job summary

NightOwl Consulting Philippines Inc. is seeking a detail-oriented Loan Coordinator with US mortgage experience to support the loan process from file setup through processing.

The role requires hands-on mortgage file management, ordering third-party services, reviewing and organizing loan documentation, and keeping files and milestones up to date. The ideal candidate will manage multiple loan files in a remote environment, demonstrate strong follow-through, and communicate effectively with

Qualifications

2+ years of experience in the US mortgage industry, preferably in loan coordination, mortgage processing, or a similar role.
Hands-on experience with mortgage loan file setup and order-outs is required.
Experience ordering and tracking title, insurance, employment verification, payoff, appraisal, inspection, and other mortgage-related documents.
Familiarity with the mortgage loan processing lifecycle.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to manage multiple loan files and competing priorities.
Strong follow-through and ability to meet deadlines.
Comfortable working independently in a remote environment.
Experience with Encompass or other mortgage loan origination systems is preferred.

Responsibilities

Loan File Setup & Management: Set up and maintain mortgage loan files accurately and efficiently.
Order-Outs & Third-Party Services: Order and track required third-party services and documentation.
Junior Processing Support: Pull USPS information and flood certificates; complete processing information for order-out screens.
Administrative Support: Manage inbox and calendar, monitor requests and deadlines, provide general admin support.

Skills

US mortgage experience

Loan coordination

Mortgage processing

Attention to detail

Organization skills

Communication skills

Remote work

Multi-file management

Tools

Encompass

Job description

Description

We are looking for a detail-oriented and organized Loan Coordinator with US mortgage experience to support the loan process from initial file setup through processing. The ideal candidate will have hands‑on experience with mortgage file management, ordering third-party services, reviewing and organizing loan documentation, and keeping loan files and milestones up to date. This role requires strong attention to detail, excellent follow‑through, and the ability to manage multiple loan files while ensuring all required documents and order‑outs are completed accurately and on time.

Department

Operations

Location

Client

Compensation

₱35,000 - ₱45,000 / month

Key Responsibilities

Loan File Setup & Management
- Set up and maintain mortgage loan files accurately and efficiently.
- Review and organize loan documentation to ensure files are complete and properly documented.
- Complete required file setup notes and maintain accurate loan information.
- Monitor loan milestones and update files as they progress through the processing workflow.
- Move loan milestones to the appropriate processing stages as needed.
- Mark files ready for initial disclosure documents when requirements are met.
Order‑Outs & Third‑Party Services
- Order and track required third‑party services and documentation, including:
  - Title orders
  - WVOE (Written Verification of Employment)
  - VVOE (Verbal Verification of Employment)
  - Master insurance
  - Payoff statements
  - VOR (Verification of Rent)
  - Transcripts
  - Appraisals
  - Inspections
  - EOI (Evidence of Insurance)
  - RCE (Replacement Cost Estimate)
  - Invoices
- Follow up on outstanding orders to ensure timely completion.
- Review received documentation for accuracy and completeness and address discrepancies when necessary.
Junior Processing Support
- Pull USPS information and flood certificates.
- Pull Demotech information as required.
- Complete and maintain file contacts.
- Complete insurance certificate snapshots.
- Complete required processing information for order‑out screens.
- Assist with maintaining accurate and up‑to‑date loan documentation throughout processing.
Administrative Support
- Manage and organize the loan coordinator's inbox and calendar.
- Monitor incoming requests, documents, and notifications.
- Prioritize tasks and follow up on outstanding items.
- Maintain accurate records and ensure important deadlines are not missed.
- Provide general administrative support to the mortgage team as needed.

Skills, Knowledge and Expertise

2+ years of experience in the US mortgage industry, preferably in loan coordination, mortgage processing, or a similar role.
Hands‑on experience with mortgage loan file setup and order‑outs is required.
Experience ordering and tracking title, insurance, employment verification, payoff, appraisal, inspection, and other mortgage‑related documents.
Familiarity with the mortgage loan processing lifecycle.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to manage multiple loan files and competing priorities.
Strong follow‑through and ability to meet deadlines.
Comfortable working independently in a remote environment.
Experience with Encompass or other mortgage loan origination systems is preferred.

Preferred Skills