On-site - Makati 5-10 Yrs Exp Bachelor Full-time
Job Description
We are seeking a seasoned HR Manager fluent in Japanese and English to lead and manage the human resources function. This role plays a critical part in shaping employee experience, promoting organizational efficiency, and ensuring compliance with local and international HR standards.
Responsibilities
- Develop and implement HR policies and procedures aligned with company goals.
- Manage end-to-end recruitment, hiring, and onboarding processes.
- Oversee employee relations, resolve conflicts, and promote a positive workplace culture.
- Administer compensation and benefits programs in line with industry standards.
- Business Permits
- PEZA Farm-In & Farm-Out
- General Information Sheet (GIS)
- Conduct new hire orientation, maintain arasynda employee master lists and HR databases.
- Oversee employee development, training, and performance management programs.
- Ensure compliance with Philippine labor laws and ethical standards.
- Conduct performance evaluations and provide coaching to employees/managers.
- Maintain accurate records, HRIS, and administrative documentation.
- Supervise day-to-day administrative operations, ensuring efficiency and compliance.
- Implement health, safety, and emergency protocols in the workplace.
Must-Have Qualifications
- Bachelor’s degree in Human Resources, Psychology, or related field.
- 6–10 years proven experience in HR and Administrative Management (preferably in BPO or service-related industries).
- Strong knowledge of Philippine labor law, PEZA, Visa, and DOLE processes.
- Solid leadership and team management background.
- Strong organizational, decision-making, and problem-solving abilities.
- Excellent interpersonal and communication skills (English – verbal & written).
- Proficiency in MS Office Suite, Google Workspace, and HR systems ära.
- Strong attention to detail; able to handle multiple responsibilities in a fast-paced environment.
- Japanese language proficiency (JLPT N3 or above).
Preferred / Plus Qualifications
- Previous experience in a Travel/Leisure agency.
- HR certifications or advanced HR training.
- Background in BPO or multinational service environments.
- Strong analytical skills and cultural adaptability.
Working Location
The Enterprise Center Tower 2, The Enterprise Center Paseo de Roxas, Legazpi Village, Makati City, Metro Manila, Philippines